--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Content packs # Exploring Zero Copy Connector for ERP content packs {#ariaid-title1} Release version: Australia Updated August 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Exploring Zero Copy Connector for ERP content packs The Zero Copy Connector for ERP content packs are pre-built collections of ERP models and process extensions available for download from the ServiceNow Store. These content packs accelerate the development of SAP integrations by providing ready-made models and pre-configured operations, especially benefiting developers with limited SAP domain knowledge. Each content pack focuses on a specific business process area within ERP systems. Show full answer Show less ## Key Features * **Enterprise Data Foundation:** Includes data models for materials, vendors, customers, cost centers, chart of accounts, and foundational SAP reference data across modules. * **Quote to Cash:** Covers sales order management with models for creating, reading, and updating sales orders, outbound deliveries, credit memos, customer invoices, and credit limits. * **Source to Settle:** Procurement models for purchase orders, requisitions, and purchasing info records. * **Hire to Retire:** Employee life cycle models for candidates, employee profiles, job applications, requisitions, and positions. * Pre-configured read, update, and create operations with typical input/output parameter mappings to simplify integration tasks. * Process extensions that include workflows and subflows for common business processes, enabling quicker application development. ## Key Outcomes ServiceNow customers can dramatically reduce the time and effort needed to build SAP integrations by leveraging these content packs. Instead of manually mapping SAP tables, BAPIs, and fields, developers start with comprehensive, tested models. This is especially valuable for teams without deep SAP expertise, reducing weeks of research to simple configuration and workflow integration. For example, a developer needing to manage sales order delivery and billing blocks in SAP can use the Quote to Cash content pack to quickly access models and workflows with all necessary SAP field mappings and operations pre-configured. They can clone and customize these models within their application scope, integrate process extensions in Workflow Studio, and focus on application logic rather than complex SAP details. Use Zero Copy Connector for ERP (Enterprise Resource Planning) content packs to view examples and create an ERP model faster. Zero Copy Connector for ERP content packs are collections of ERP models and process extensions, available as separate downloads from the ServiceNow Store. They give developers a significant head start when building SAP integrations, especially developers and teams with little or no SAP domain knowledge. Each content pack is organized around a specific business process area. Currently available content packs include: * Enterprise Data Foundation: Data models covering materials, vendors, customers, cost centers, chart of accounts, and foundational SAP reference data that spans modules. * Quote to Cash: Sales order management models covering create, read, and update operations for sales orders, outbound deliveries, credit memos, customer invoices, and customer credit limits. * Source to Settle: Procurement models covering purchase orders, purchase requisitions, and purchasing info records. * Hire to Retire: Employee life cycle models covering candidates, employee profiles, job applications, job requisitions, and positions. {#exploring-erp-content-packs__ul_z1l_yv5_k3c} ## Key benefits {#exploring-erp-content-packs__section_esq_nw5_k3c} The biggest benefit is speed. Building models from scratch requires mapping SAP tables, BAPIs (business application programming interfaces), input/output fields, and operations by hand. Content packs give developers a ready-made starting point. Read, update, and create operations come pre-configured with typical input/output parameter mappings already in place. SAP data structures are complex. Content packs make SAP integrations accessible to developers who don't have deep SAP expertise. The work of identifying the right tables, BAPIs, and field mappings has already been done. ## Use case {#exploring-erp-content-packs__section_cgc_5w5_k3c} A developer must build an application that manages sales order delivery and billing blocks in SAP. However, the developer isn't an SAP expert and doesn't know which fields control blocking behavior. Rather than spending days researching, they install the Quote to Cash content pack. They find the CP: Sales Orders model already has Read, Update, and Create operations configured, with input and output parameters mapped to relevant SAP fields. They also find a process extension called Manage Delivery and Billing Block that contains two subflows: one that reads all sales orders with delivery or billing blocks, and one that updates the blocking status for a given order. The developer clones the model into their own application scope, copies the process extension into Workflow Studio, and wires it to their application. The developer can do this work without needing to know the underlying SAP field names. What might have taken weeks of research is reduced to configuration work.