--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Amazon CloudWatch Spoke # Amazon CloudWatch Spoke {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Amazon CloudWatch Spoke The Amazon CloudWatch Spoke enables integration between your ServiceNow instance and Amazon CloudWatch, allowing you to manage and monitor AWS resources and applications directly from ServiceNow. This integration streamlines AWS monitoring tasks by automating workflows within your ServiceNow environment. Show full answer Show less The spoke requires an Integration Hub subscription and is built for Amazon CloudWatch API version 2010-08-01, with compatibility for later versions. The latest spoke version is 1.0.2. ## Spoke Requirements and Dependencies * A user with full access to the Amazon CloudWatch account is required to use the spoke. * Key dependent plugins must be installed for proper functionality: * IntegrationHub Action Step - REST * Flow Designer - Dynamic Inputs * IntegrationHub Runtime * Complex Object plugin * Note that some plugins may require additional licensing if used outside this spoke. ## Key Features and Actions The spoke offers a variety of automated actions to manage alarms, anomalies, and metrics within Amazon CloudWatch: * **Alarm Management:** Create, delete, look up, and set temporary states for composite alarms. * **Anomaly Management:** Create and delete anomaly detection models for CloudWatch metrics. * **Metric Management:** Delete metric alarms, look up metric data, and create or update alarms linked to metrics or anomaly detection models. ## Connection and Credential Management The spoke uses Integration Hub aliases to manage connection and credential information efficiently. This approach simplifies managing multiple environments by centralizing connection details. When connection or credential information changes, you only need to update the alias instead of individual actions. For practical setup and configuration, customers should refer to the setup documentation specific to the Amazon CloudWatch spoke. Integrate ServiceNow instance with Amazon CloudWatch. Manage and monitor your Amazon Web Services (AWS) resources and applications from your ServiceNow instance. ## Request apps on the Store {#amazon-cloudwatch__section_e1f_jvb_x3b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#amazon-cloudwatch__inline-send-to-store} ## Integration Hub subscription {#amazon-cloudwatch__section_rjm_jr4_qmb} This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). ## Supported versions {#amazon-cloudwatch__section_sjm_jr4_qmb} This spoke was built for Amazon CloudWatch version 2010-08-01, but may be compatible with later versions. ## Spoke version {#amazon-cloudwatch__section_qf2_3vz_4vb} Amazon CloudWatch spoke v1.0.2 is the latest version. For version history of the spoke, see [Amazon CloudWatch spoke release notes](https://www.servicenow.com/docs/r/store-release-notes/store-integrationhub-rn-amazon-cloudwatch.html).{#amazon-cloudwatch__amzn-cld-watch-spk} ## Spoke requirements {#amazon-cloudwatch__section_vjm_jr4_qmb} User with full access to Amazon CloudWatch account. ## Spoke dependencies {#amazon-cloudwatch__section_xjm_jr4_qmb} If you're having trouble installing the app, ensure that these dependent plugins are installed: * ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest) * ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs) * ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime) * Complex Object (com.glide.cobject) {#amazon-cloudwatch__ul_yjm_jr4_qmb} Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. ## Spoke actions {#amazon-cloudwatch__section_dkm_jr4_qmb} The Amazon CloudWatch Spoke provides actions to automate Amazon Web Services (AWS) resource and application monitoring tasks when events occurs in your ServiceNow instance. Available actions include: {#amazon-cloudwatch__table_ekm_jr4_qmb__entry__3} | Category | Action | Description | |-|-|-| | Alarm Management | Create Composite Alarm | Creates a composite alarm. | | Alarm Management | Delete Composite Alarm | Deletes the specified alarms. | | Alarm Management | Look Up Alarm | Retrieves a list of specified alarms. | | Alarm Management | Set Alarm State | Assigns a temporary state to an alarm for testing. | | Anomaly Management | Create Anomaly Detector | Creates an anomaly detection model for a CloudWatch metric. | | Anomaly Management | Delete Anomaly Detector | Deletes the specified anomaly detection model from an account. | | Metric Management | Delete Metric Alarm | Deletes the specified alarms. | | Metric Management | Look up Metric Data | Retrieves different metrics in a single request. | | Metric Management | Upsert Metrics Alarm | Create a new alarm or updates an alarm and associates the alarm with the specified metric, metric math expression, or an anomaly detection model. | [ ] {#amazon-cloudwatch__table_ekm_jr4_qmb} ## Connection and credential alias requirements {#amazon-cloudwatch__section_kkm_jr4_qmb} Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see [Connections and Credentials](https://www.servicenow.com/docs/access?context=r-credentials&version=australia&pubname=australia-platform-security&ft:locale=en-US). For information about setting up the spoke, see [Set up the Amazon CloudWatch spoke](https://www.servicenow.com/docs/GuOpk1eIzKB2cN~MT_tigw#setup-amazon-cloudwatch "Integrate the ServiceNow instance and Amazon CloudWatch by using the AWS credentials to authenticate ServiceNow requests.").