---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# How to automate on-demand signing requests

# How to automate on-demand signing requests {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Send Docusign on-demand signing requests using information in your ServiceNow instance by creating flows in Flow Designer.

## Before you begin

* Request Integration Hub subscription
* Activate Docusign spoke
* Role required: admin
* [Set up Docusign eSignature spoke using JWT grant](https://www.servicenow.com/docs/t26Fm1Bv~kxwozf5YLBiFg#setup-docusign-jwt "Integrate the ServiceNow instance and Docusign by using JWT grant to authenticate ServiceNow requests.") or [Set up Docusign eSignature spoke using authorization code grant](https://www.servicenow.com/docs/Q3sy2G4xc~9iNQAY8COPDg#setup-docusign-authorization-code "Integrate the ServiceNow instance and Docusign eSignature spoke by using Authorization Code to authenticate ServiceNow requests.")
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## About this task

Note:  
Customize flows in Flow Designer based on your requirements.

## Procedure

1. In Workflow Studio, create a flow.
2. Specify TRIGGER to initiate the flow.
3. Specify one of the following actions to be performed during the flow:  
   * Send Adhoc Signature Request To User
   * Send Adhoc Signature Request To Users - Inline
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4. **Optional:** To pause the flow until the specified document is signed or rejected, select the Wait for Signature from Docusign action.
5. Perform one of the following set of actions:  
   * To send an embedded signing URL, select Use Embedded Signing, and Embedded Signing Recipient \[User\].
   * To send a document for signing, provide details regarding Docusign account, PDF document, recipient, email, and envelope expiry.
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   * The selected document or Embedded Signing URL is sent to the recipients for signing. While signing the document, the recipient details are auto-populated.
   * An envelope record is created in the Envelopes table. The Envelope status and other details are updated.
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