--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # AWS Certificate Manager Spoke # AWS Certificate Manager Spoke {#aws-cert-manager-spoke__aws-cert-mngr} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of AWS Certificate Manager Spoke The AWS Certificate Manager (ACM) Spoke enables ServiceNow customers to manage AWS ACM certificates directly from their ServiceNow instance. It integrates AWS certificate management tasks into ServiceNow workflows, streamlining certificate operations and reducing manual effort. Show full answer Show less ## Key Features * **Certificate Management Actions:** Automate essential AWS ACM tasks such as requesting, importing, retrieving, updating, and deleting certificates. This includes fetching detailed certificate metadata and resending domain validation emails. * **Tag Management Actions:** Manage tags on certificates by adding, retrieving, or removing tags to organize and control certificate resources effectively. * **Integration Hub Dependency:** Requires an Integration Hub subscription for use, leveraging Integration Hub's capabilities for connection and credential management through aliases. * **Supported AWS API Version:** Built to support AWS Certificate Manager API version 2015-12-08 and potentially compatible with later versions. * **Access Requirements:** Requires AWS IAM user credentials with full access to ACM, including Access Key ID and Secret Access Key. * **Plugin Dependencies:** Installation depends on several ServiceNow plugins such as IntegrationHub Action Step - REST, IntegrationHub Runtime, Flow Designer - Dynamic Inputs, Complex Object, and IntegrationHub Action Template - Data Stream. ## Practical Benefits for ServiceNow Customers * Centralize AWS certificate management within ServiceNow, enhancing visibility and control over certificate lifecycles. * Automate certificate-related processes triggered by ServiceNow events, improving operational efficiency and reducing the risk of expired or mismanaged certificates. * Leverage connection and credential aliases to simplify credential management across multiple environments without needing to update individual actions. * Ensure compliance and security by managing AWS certificates using established AWS IAM roles and permissions. ## Next Steps To implement the AWS Certificate Manager Spoke, ensure you have an Integration Hub subscription and meet all plugin dependencies. Set up an AWS IAM user with full ACM access and record the necessary credentials. Follow the spoke setup instructions to configure connection aliases in ServiceNow for seamless integration. Manage certificates in AWS Certificate Manager account from your ServiceNow instance. ## Request apps on the Store {#aws-cert-manager-spoke__section_sz5_jv3_z3b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#aws-cert-manager-spoke__inline-send-to-store} ## Integration Hub subscription {#aws-cert-manager-spoke__section_ht3_2wn_ymb} This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). ## Spoke version {#aws-cert-manager-spoke__section_hz2_wwx_gwb} AWS Certificate Manager spoke v1.0.1 is the latest version. For version history of the spoke, see [AWS Certificate Manager spoke release notes](https://www.servicenow.com/docs/r/store-release-notes/store-integrationhub-rn-aws-certificate-manager.html).{#aws-cert-manager-spoke__aws-cert-mgr-ver} ## Supported versions {#aws-cert-manager-spoke__section_it3_2wn_ymb} This spoke was built for AWS Certificate Manager API version 2015-12-08, but may be compatible with later versions. ## Spoke requirements {#aws-cert-manager-spoke__section_lt3_2wn_ymb} * User with full access to AWS Certificate Manager. * Access Key ID and Secret Access Key of the user. Record these values for later use. {#aws-cert-manager-spoke__ul_mt3_2wn_ymb} For more information about creating user in IAM and providing the required access, see [Understanding and Getting Your Security Credentials](https://docs.aws.amazon.com/general/latest/gr/aws-sec-cred-types.html) page on the [AWS Documentation](https://docs.aws.amazon.com/index.html) site. ## Spoke dependencies {#aws-cert-manager-spoke__section_nt3_2wn_ymb} If you're having trouble installing the app, ensure that these dependent plugins are installed: * ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest) * ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime) * ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs) * Complex Object (com.glide.cobject) * ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream) {#aws-cert-manager-spoke__ul_gfp_5sx_qlb} Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. ## Spoke actions {#aws-cert-manager-spoke__section_tt3_2wn_ymb} The AWS Certificate Manager spoke provides actions to automate AWS Certificate Manager tasks when events occurs in your ServiceNow instance. Available actions include: {#aws-cert-manager-spoke__table_ut3_2wn_ymb__entry__3} | Category | Action | Description | |-|-|-| | Certificate Management | Delete Certificate | Deletes a certificate and its associated private key. | | Certificate Management | Get Certificate | Retrieves an Amazon-issued certificate and its certificate chain. | | Certificate Management | Get Certificate Details | Retrieves detailed metadata about the specified ACM certificate. | | Certificate Management | Import Certificate | Imports a certificate to AWS Certificate Manager (ACM) to use with services that are integrated with ACM. | | Certificate Management | Look up Certificates | Retrieves a list of certificate ARNs and domain names. | | Certificate Management | Request Certificate | Requests an ACM certificate for use with other AWS services. | | Certificate Management | Resend Validation Email | Resends the email that requests domain ownership validation. | | Certificate Management | Update Certificate Option | Updates details of the specified certificate. | | Tag Management | Add Tags To Certificate | Associates a set of tags with the required certificate. | | Tag Management | Look up Tags For Certificate | Retrieves all tags that are associated with the specified certificate. | | Tag Management | Remove Tags From Certificate | Removes the association of tags from certificate. | [ ] {#aws-cert-manager-spoke__table_ut3_2wn_ymb} ## Connection and credential alias requirements {#aws-cert-manager-spoke__section_a53_2wn_ymb} Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For information about setting up the spoke, see [Set up the AWS Certificate Manager spoke](https://www.servicenow.com/docs/MTwBDpVI2_P9DiYwRCo8YQ#setup-aws-cert-manager "Integrate the ServiceNow instance and AWS Certificate Manager by using the AWS credentials to authenticate ServiceNow requests.").