---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Configurations to use Workday SOAP Personal Auth

# Configurations to use Workday SOAP Personal Auth {#ariaid-title1}

Release version: Australia  
Updated July 7, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Configure your ServiceNow instance to perform Workday HR SOAP based actions with personal authentication.
Personal authentication grants access to individual users, instead of a shared system account, when your Workday HR SOAP based actions run.

## Provide the Workday HR base
URL {#ariaid-title2}

Provide the base URL of your Workday HR instance in
the Connection Details \[connection_details\] table. Spoke actions based on the SOAP API, use
these details for the action execution.

### Before you begin

Role required: admin.

### Procedure

1. Navigate to AllWorkday HR SpokeConnection Details.
2. Click the Show List related list.
3. Click New.
4. On the form, fill these values.  
   {#base-url-workday-hr__table_sxd_l2g_pmb__entry__2}

   | Field | Description |
   |-|-|
   | Base URL | Base URL of the Workday instance or tenant name. Enter the base URL in this format <kbd class="ph userinput">https://&lt;workday_host_url&gt;/ccx/service/&lt;workday_tenant_name&gt;</kbd> |
   | Version | Version of the API. For example, enter <kbd class="ph userinput">v33.2</kbd>. |
   | Webservice Type | Type of web service. Select <kbd class="ph userinput">SOAP</kbd>. |
   [Table 1. Connection Details form]

   {#base-url-workday-hr__table_sxd_l2g_pmb}
5. Click Save.
{#base-url-workday-hr__steps_qfq_qph_pmb}

## Configure the application registry for Workday HR SOAP API {#ariaid-title3}

Create an application registry so that the ServiceNow instance can request OAuth 2.0 tokens for personal authentication.

### Before you begin

Role required: admin

### Procedure

1. Navigate to AllSystem OAuthApplication Registry.
2. Open the record for WorkdayHR.
3. On the form, fill in these values.  
   {#create-app-reg-wd-hr-personalauth__table_wdhrpa_appreg__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name to uniquely identify the record. For example, enter: <kbd class="ph userinput">Workday HR OAuth</kbd> |
   | Application | Application in which the record is applicable. Select Workday HR Spoke. |
   | Client ID | Client ID created during the Workday HR API client configuration for personal authentication. |
   | Client Secret | Client Secret created during the Workday HR API client configuration for personal authentication. |
   | Authorization URL | OAuth authorization code endpoint from the Workday tenant. |
   | Token URL | OAuth server token endpoint from the Workday tenant. |
   | Redirect URL | Auth callback endpoint in this format:<kbd class="ph userinput">https://&lt;instance&gt;.service-now.com/outh_redirect.do</kbd> |
   | Default Grant Type | Grant type used to establish the token. Select Authorization Code. |
   | Active | Option to actively use the application registry. |
   [Table 2. Application Registries form]

   {#create-app-reg-wd-hr-personalauth__table_wdhrpa_appreg}
4. Right-click the form header, and click Save.
{#create-app-reg-wd-hr-personalauth__steps_wdhrpa_appreg}

### Result

The application registry for personal authentication is configured.

## Configure the connection and credential alias {#ariaid-title4}

Configure the connection and credential alias to authenticate ServiceNow requests to Workday HR using personal authentication.

### Before you begin

Role required: admin

### Procedure

1. Navigate to AllConnection \& Credential Aliases.
2. Open the WorkdayHR record.
3. From the Connections tab, select New.
4. On the form, fill in these fields.  
   {#config-conn-cred-alias-wd-hr-personalauth__table_wdhrpa_conn__entry__2}

   | Field | Description |
   |-|-|
   | Connection URL | URL to make a connection to Workday HR. |
   [Table 3. Connection form]

   {#config-conn-cred-alias-wd-hr-personalauth__table_wdhrpa_conn} {#config-conn-cred-alias-wd-hr-personalauth__table_wdhrpa_conn_attrs__entry__2}

   | Field | Description |
   |-|-|
   | tenant_name | Name of the Workday tenant. |
   | version | Version of the Workday tenant. |
   [Table 4. Attributes tab]

   {#config-conn-cred-alias-wd-hr-personalauth__table_wdhrpa_conn_attrs}
5. Click Save.
6. Open the credential record and select the Integration Type.  
   {#config-conn-cred-alias-wd-hr-personalauth__table_wdhrpa_integration_type__entry__2}

   | Option | Description |
   |-|-|
   | Personal | Grants access to individual users. |
   | System | Grants access to a group of users who can access the system. |
   [Table 5. Integration Type options]

   {#config-conn-cred-alias-wd-hr-personalauth__table_wdhrpa_integration_type}
7. Select the Get OAuth Token link.  
   You are redirected to the Workday HR portal for authentication. After your authentication is successful, an OAuth token is generated.
{#config-conn-cred-alias-wd-hr-personalauth__steps_wdhrpa_connalias}

### Result

The connection and credential alias for personal authentication is configured.

*[\>]: and then


