--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Confluence Cloud Spoke # Confluence Cloud Spoke {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Confluence Cloud Spoke The Confluence Cloud spoke enables ServiceNow customers to automate and manage tasks related to Atlassian Confluence Cloud within their ServiceNow instances. It provides a set of actions to handle groups, group members, and content searches using the Confluence Cloud REST API. This spoke requires an Integration Hub subscription and an Atlassian site admin account to function. Show full answer Show less ## Key Features * **Account Management:** Retrieve accessible sites and resources based on OAuth token scopes. * **Content Management:** List pages in Confluence spaces with filtering options, retrieve spaces, and search content based on queries. * **Group Management:** Manage Confluence groups by looking up groups, listing group members, and removing members from groups. * **User Management:** Retrieve user group memberships and report personal data for specified apps. * **Modules:** Includes a Confluence Groups module to specify and manage groups that have access to Confluence products. Data is stored in dedicated tables displaying group information such as Group Name and Group ID. * **Integration Hub Aliases:** Supports connection and credential aliasing for streamlined management of OAuth credentials across multiple environments, simplifying configuration and maintenance. ## Requirements and Dependencies * Requires an Integration Hub subscription. * Needs an Atlassian site admin account for access. * Depends on ServiceNow plugins such as Integration Hub Runtime, REST Action Step, and Data Stream Action Template. These may require appropriate licenses if used outside the spoke. * Built specifically for the Confluence Cloud REST API. ## Practical Benefits By integrating Confluence Cloud with ServiceNow via this spoke, customers can automate management of groups, users, and content, improving efficiency and governance of Confluence resources from within the ServiceNow platform. The spoke's modular design and aliasing capabilities help reduce administrative overhead and simplify multi-environment management. The Confluence Cloud spoke provides actions to manage groups, group members, and search content in your Confluence Atlassian account. ## Request apps on the Store {#confluence-cloud-spoke__section_sz5_jv3_z3b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#confluence-cloud-spoke__inline-send-to-store} ## Integration Hub subscription {#confluence-cloud-spoke__section_k3t_dvq_n4b} This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). ## Spoke version {#confluence-cloud-spoke__section_qxn_x2v_bsb} Confluence Cloud spoke v2.1.1 is the latest version. For version history of the spoke, see [Confluence Cloud Spoke release notes](https://www.servicenow.com/docs/r/store-release-notes/store-integrationhub-rn-confluence-cloud.html).{#confluence-cloud-spoke__cc-ver} ## Supported versions {#confluence-cloud-spoke__section_l3t_dvq_n4b} This spoke was built for the Confluence Cloud REST API. ## Spoke requirements {#confluence-cloud-spoke__section_o3t_dvq_n4b} Atlassian site admin account ## Spoke dependencies {#confluence-cloud-spoke__section_q3t_dvq_n4b} If you're having trouble installing the app, ensure that these dependent plugins are installed: * ServiceNow Integration Hub Runtime (com.glide.hub.integration.runtime) * ServiceNow Integration Hub Action Step - REST (com.glide.hub.action_step.rest) * ServiceNow Integration Hub Action Template - Data Stream (com.glide.hub.action_type.datastream) {#confluence-cloud-spoke__ul_e3x_p4g_h4b} Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. ## Spoke actions {#confluence-cloud-spoke__section_w3t_dvq_n4b} The Confluence Cloud spoke provides actions to automate Confluence Cloud tasks when events occurs in your ServiceNow instance. Available actions include: {#confluence-cloud-spoke__table_x3t_dvq_n4b__entry__3} | Category | Action | Description | |-|-|-| | Account Management | Look up Accessible Resources | Retrieves sites with scopes that are granted by the OAuth token. | | Content Management | Look up Pages Stream | Retrieves a list of pages in a Confluence space. Inputs: * Page size: Limit number of pages returned per request. * Query (Optional): Use query input to filter status of pages (for example, status=archived). Values include: current, archived, deleted, and trashed. {#confluence-cloud-spoke__ul_gmv_t4w_ldc} | | Content Management | Look up Spaces Stream | Retrieves a list of Confluence spaces. Inputs: Page size. Number of Space entries expected to be fetched per page. | | Content Management | Search Content | Retrieves the list of content based on the provided query. | | Group Management | Look up Groups | Retrieves all groups in the Atlassian account, including default groups. | | Group Management | Look up Members By Group ID | Retrieves all active users within the specified group. | | Group Management | Remove Member From Group By Group ID | Removes a user from the specified group. | | User Management | Look up Group Memberships For User | Retrieves information about the groups that the user is a member of. | | User Management | Report Personal Data | Reports a user's personal data for the specified apps. | [ ] {#confluence-cloud-spoke__table_x3t_dvq_n4b} Note: This spoke has a Look up User action and Software Asset Management related actions only. ## Spoke module {#confluence-cloud-spoke__section_y3t_dvq_n4b} The Confluence Cloud spoke adds the Confluence Cloud application to your instance and includes these modules:{#confluence-cloud-spoke__table_z3t_dvq_n4b__entry__2} | Module | Description | |-|-| | Confluence Groups | Enables you to specify the groups that have access to Confluence products. By specifying these groups, you can manage the users within only these groups using the Confluence Cloud spoke. | [ ] {#confluence-cloud-spoke__table_z3t_dvq_n4b} Data accessed through these spoke modules is stored in these tables:{#confluence-cloud-spoke__table_ajt_dvq_n4b__entry__3} | Table | Description | Fields | |-|-|-| | Confluence Groups | Displays the list of groups that have access to Confluence products. | * Group Name * Group ID {#confluence-cloud-spoke__ul_blg_vxq_n4b} | [ ] {#confluence-cloud-spoke__table_ajt_dvq_n4b} ## Connection and credential alias requirements {#confluence-cloud-spoke__section_djt_dvq_n4b} Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For information about setting up the spoke, see [Set up the Confluence Cloud spoke](https://www.servicenow.com/docs/c1y8bgT9r~dzI0TvXh7bxQ#setup-confluence-cloud "Integrate the ServiceNow instance and Confluence Cloud by creating a custom OAuth 2.0 application in Confluence Cloud to authenticate ServiceNow requests.").