---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Credly spoke

# Credly spoke {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Credly spoke

The Credly spoke integration in ServiceNow helps employees effectively prove, manage, and showcase their skills by addressing challenges in skill verification, visibility, recognition, and career development.
This integration is designed for Talent Development automation within your ServiceNow environment, streamlining badge syncing and management.
Show full answer Show less  

## Key Features

* Sync employee badges from Credly into ServiceNow
* Accept or reject badges through automated flows
* Provides sample flows and subflows for automating Talent Development Core tasks
* Offers actions to retrieve event, employee, and organization data related to badges

## Requirements and Compatibility

* Requires an Integration Hub subscription
* A valid Credly account is necessary
* Compatible with Australia release and later versions including Washington DC and Xanadu
* Dependent on the Credentials core plugin, which may require licensing if used beyond the spoke

## Usage and Customization

* Sample flows and subflows demonstrate common Talent Development tasks; these can be copied and customized within new application scopes
* Provides modules that log events related to Credly badges for tracking and auditing
* User roles such as Admin control access to syncing capabilities and data management
* Connection and credential aliases simplify managing OAuth credentials and connections across multiple environments, reducing configuration overhead

## What to Expect

By implementing the Credly spoke, ServiceNow customers can automate badge management workflows, improve skills data accuracy, and empower employees with verified skill recognition. This integration supports efficient talent development processes by seamlessly syncing badge data and handling acceptance workflows within the ServiceNow platform.  
Credly integration helps employees prove, manage, and showcase their skills more effectively, addressing common issues related to skill verification, visibility, recognition, and career development.

## Request apps on the Store {#credly-spoke__section_sz5_jv3_z3b}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#credly-spoke__inline-send-to-store}

## Integration Hub subscription {#credly-spoke__section_n33_3xt_gdc}

This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf).

## Spoke version {#credly-spoke__section_v1x_jyt_gdc}

Credly spoke v1.0.0 is the latest version. For version history of the spoke, see [Credly Spoke release notes](https://www.servicenow.com/docs/r/store-release-notes/store-rn-hr-credly-spoke.html?contentId=mRA4yJoDbEBE6vFNukMdBw).

## Supported versions {#credly-spoke__section_ozs_ybf_xdc}

This spoke was built for australia, and is compatible with later Washington DC and Xanadu versions.

## Key features {#credly-spoke__section_pzs_ybf_xdc}

Credly enables a flow designer to:

* Sync employee badges
* Accept/reject badges
{#credly-spoke__ul_qzs_ybf_xdc}

## Spoke requirements {#credly-spoke__section_rzs_ybf_xdc}

A valid Credly
account

## Spoke dependencies {#credly-spoke__section_tzs_ybf_xdc}

If you're having trouble installing the app,
ensure that these dependent plugins are installed: Credentials core  
Note:  
Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

## Spoke flows {#credly-spoke__section_vzs_ybf_xdc}

The Credly provides sample flows to demonstrate automating the Talent Development Core tasks. To customize a sample flow, copy it to a new application scope. Available sample flows include:  
{#credly-spoke__table_wzs_ybf_xdc__entry__2}

| Flow | Description |
|-|-|
| Credly event processing | Fetches employee badges to sync from Credly. |
[ ]

{#credly-spoke__table_wzs_ybf_xdc}

## Spoke subflows {#credly-spoke__section_gvg_xtc_v4b}

The Credly spoke provides sample subflows to demonstrate automating Talent Development Core tasks. To customize a sample subflow, copy it to a new application scope. Available sample subflows include:  
{#credly-spoke__table_hvg_xtc_v4b__entry__2}

| Subflow | Description |
|-|-|
| Process credly event | Processes the credly event that was triggered. |
[ ]

{#credly-spoke__table_hvg_xtc_v4b}

## Spoke actions {#credly-spoke__section_zzs_ybf_xdc}

The Credly provides actions to automate Talent Development Core tasks when events occurs in your ServiceNow instance. Available actions include:  
{#credly-spoke__table_a1t_ybf_xdc__entry__3}

| Category | Action | Description |
|-|-|-|
| Retrieving information | Process event information | Retrieves the event process information. |
| Retrieving information | Gen organization name | Retrieves the employee's organization name. |
| Retrieving information | Get event details | Retrieves the event details. |
| Retrieving information | Get employee data | Retrieves the employee data. |
[ ]

{#credly-spoke__table_a1t_ybf_xdc}

## Spoke module {#credly-spoke__section_b1t_ybf_xdc}

Data accessed through these spoke modules is stored in these tables:{#credly-spoke__table_d1t_ybf_xdc__entry__2}

| Table | Description |
|-|-|
| Credly Event Log | Retrieves the list of events that were created. |
[ ]

{#credly-spoke__table_d1t_ybf_xdc}

## Spoke user roles {#credly-spoke__section_e1t_ybf_xdc}

The Credly provides these user roles to control access to data:{#credly-spoke__table_f1t_ybf_xdc__entry__2}

| User role | Description |
|-|-|
| Admin | Role that is authorized to sync employee badges. |
|   |   |
[ ]

{#credly-spoke__table_f1t_ybf_xdc}

## Connection and credential alias requirements {#credly-spoke__section_g1t_ybf_xdc}

Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information
profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.