---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Customize event management

# Customize event management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Customize the management of events (Notification, Subscription Confirmation, and
Unsubscribe Confirmation) you receive for your ServiceNow instance
from Amazon SNS.

## Before you begin

Role required: admin.

## Procedure

1. In Workflow Studio, create a copy of the default subflow, Amazon SNS Subscription and customize the subflow as per your requirement.  
   For more information about creating subflows, see [Building subflows](https://www.servicenow.com/docs/access?context=subflows&version=australia&pubname=australia-build-workflows&ft:locale=en-US).
2. Copy and record the internal name of the customized subflow.
3. Navigate to AWS ConfigurationAll Configurations.
4. Open the record you had created to receive events.  
   In this record, the internal name of the default Amazon SNS Subscription subflow is specified in Property Value.
5. Update this record by replacing the internal name of default subflow with the internal name of the customized subflow in Property Value.  
   Note:  
   Use the same Client Secret.

## Result

The event management is customized as per your requirement.

*[\>]: and then