--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # FRISS Spoke # FRISS Spoke {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of FRISS Spoke The FRISS Spoke enables ServiceNow customers to integrate their ServiceNow instance with the FRISS fraud detection system, specifically targeting claims management. This integration helps detect fraud early in the claims process by leveraging real-time scoring and automation through the FRISS API. Show full answer Show less ## Key Features * Integration with the FRISS API for Claims to store fraud scores directly within claim data objects. * Real-time fraud score retrieval at various stages of claims processing to support timely decision-making. * User interface support for portfolio monitoring to oversee claims and fraud indicators. * Flow Designer actions that automate fraud detection workflows and respond to claim-related events within ServiceNow. ## Practical Use and Dependencies To use the FRISS Spoke, customers need an active Integration Hub subscription. The spoke requires several dependent plugins such as IntegrationHub Action Step - REST, IntegrationHub Runtime, and Flow Designer - Dynamic Inputs. Licensing may be necessary for some plugins outside the spoke context. Connection and credential aliases simplify managing multiple environments by centralizing connection information and OAuth credentials, which reduces maintenance when credentials change. ## Available Actions The spoke provides a set of Claim Fraud Management actions that can be incorporated into ServiceNow flows: * **Look up History Stream by Claim ID:** Retrieves all screening results for a specific claim. * **Look up Fraud Indicator Score by Screening ID:** Obtains the fraud score associated with a screening ID. * **Look up Screening ID:** Requests a new FRISS fraud score calculation and returns a unique screening ID. * **Delete History by Claim ID:** Removes screening data linked to a claim ID. * **Delete History by Screening ID:** Deletes screening data identified by screening ID. ## Version and Compatibility The current version is FRISS Spoke v1.2.0, designed for FRISS API version 2.0, with possible compatibility for later API versions. Customers can refer to release notes for version history and updates. ## Next Steps Customers interested in deploying FRISS Spoke should ensure the required prerequisites are met, review the connection setup using credential aliases, and explore the provided actions to automate fraud detection workflows in their claims processes. Integrate a ServiceNow instance with your FRISS account to leverage the fraud detection capabilities for claims and to detect fraud early in the claims process. ## Request apps on the Store {#friss-spoke__section_lmb_jfw_5wb} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#friss-spoke__inline-send-to-store} ## Integration Hub subscription {#friss-spoke__section_wy3_jfw_5wb} This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). ## Spoke version {#friss-spoke__section_spoke_version} FRISS Spoke v1.2.0 is the latest version. For version history of the spoke, see [FRISS Spoke release notes](https://www.servicenow.com/docs/r/store-release-notes/store-integrationhub-rn-friss-spoke.html).{#friss-spoke__friss-ver} ## Supported versions {#friss-spoke__section_rtr_jfw_5wb} This spoke was built for FRISS API version v 2.0 but may be compatible with later versions. ## Key features {#friss-spoke__section_str_jfw_5wb} FRISS spoke enables a flow designer to do the following: * Integrate with the FRISS API for Claims to save the scores returned by FRISS into the relevant claim data object. * Detect fraud as you manage your claims cases. * Get real-time scores of your claims data at different stages of the claims process. * Use the user interface for portfolio monitoring. {#friss-spoke__ul_ttr_jfw_5wb} ## Spoke dependencies {#friss-spoke__section_ntf_fwh_zsb} If you're having trouble installing the app, ensure that these dependent plugins are installed: * ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest) * ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime) * ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs) {#friss-spoke__ul_otf_fwh_zsb} Note: * Some of these plugins may require the appropriate licensing if used outside the spoke implementation. * The flow actions input parameter is provided for you to use. For more information on the sample input data structure and data types used in an array and object, see Complex data. {#friss-spoke__ul_l5p_ygf_cxb} ## Spoke actions {#friss-spoke__section_ttf_fwh_zsb} The FRISS spoke provides actions that trigger FRISS Trust automation in response to events that occur within your ServiceNow instance. These actions are classified under the Claim Fraud Management category. Available actions include: {#friss-spoke__table_utf_fwh_zsb__entry__2} | Action | Description | |-|-| | Look up History Stream by Claim ID | Retrieves all the screening results by the Claim ID. | | Look up Fraud Indicator Score by Screening ID | Retrieves the fraud score, which has been calculated by FRISS, for a claim that has been identified by a screening ID. | | Look up Screening ID | Sends a request to calculate a FRISS score for a claim and returns unique ID called screening ID. | | Delete History by Claim ID | Deletes the screening that is associated with a Claim ID. | | Delete History by Screening ID | Deletes the screening by the identifier of a screening by FRISS. | [ ] {#friss-spoke__table_utf_fwh_zsb} ## Connection and credential alias requirements {#friss-spoke__section_j5r_jfw_5wb} Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information about setting up the FRISS spoke, see [Set up the FRISS spoke](https://www.servicenow.com/docs/CnZSYQMJRxyUWhCyNNpdTA "You can integrate a ServiceNow instance and FRISS account by using the API key and Tenant ID to authenticate ServiceNow requests.").