--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Metrikus spoke # Metrikus spoke {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Metrikus Spoke Metrikus spoke enables ServiceNow customers to retrieve data from various workplace sensors, including occupancy, air quality, and temperature sensors. To utilize this spoke, an Integration Hub subscription is required, and users must have Metrikus login credentials along with a Client ID and Client Secret key. Show full answer Show less ## Key Features * **Integration with Flow Designer:** The spoke integrates with Flow Designer in Integration Hub, allowing users to fetch occupancy sensor data. * **Occupancy Data Retrieval:** Users can access event and occupancy data linked to workplace connectors, which aids in automatic reservation check-ins and displays occupancy states in the Location Directory. * **Actions:** The spoke offers various actions to automate tasks, including retrieving space and desk occupancy data in batches. * **Sample Subflows:** Provides sample subflows for automating tasks related to workplace connectors, which can be customized for specific needs. ## Key Outcomes By leveraging the Metrikus spoke, customers can enhance workplace management through real-time occupancy data, automate tasks related to sensor events, and streamline data retrieval processes. This integration supports efficient workspace utilization and improves overall operational effectiveness. Metrikus spoke provides actions to retrieve data from various sensors (such as occupancy sensor, air quality sensor, temperature sensor etc.) that are found at a workplace. ## Request apps on the Store {#metrikus-spoke__section_sfg_z2f_mjb} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#metrikus-spoke__inline-send-to-store} ## Integration Hub subscription {#metrikus-spoke__section_n1z_32k_x1c} This spoke requires an Integration Hub subscription. For more information, see [Metrikus spoke - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). ## Supported versions {#metrikus-spoke__section_a1l_j2k_x1c} This spoke was built for Metrikus Beta v1.0. ## Key features {#metrikus-spoke__section_b1l_j2k_x1c} Metrikus Spoke integrates with Flow Designer Integration Hub. It fetches the occupancy sensor data from Metrikus and provides the following: * Get event data. For example, when an employee enters a meeting room,when an employee occupies a desk).Get occupancy data for Workplace Connectors space records from Metrikus. * Get occupancy data. * The occupancy data is used for configuring automatic reservation check in. * Workplace Service Delivery Location Directory shows Occupancy state for a selected location or space. {#metrikus-spoke__ul_c1l_j2k_x1c} ## Spoke requirements {#metrikus-spoke__section_d1l_j2k_x1c} * Ensure that you have Metrikus login credentials. * Metrikus provided Client ID and Client Secret key. {#metrikus-spoke__ul_e1l_j2k_x1c} ## Spoke dependencies {#metrikus-spoke__section_f1l_j2k_x1c} If you're having trouble installing the app, ensure that these dependent plugins are installed: * ServiceNow IntegrationHub Runtime \[com.glide.hub.integration.runtime\] * ServiceNow IntegrationHub Action Step - OpenAPI \[com.glide.hub.action_step.openapi\] * Metrikus Spoke \[com.sn.wsd.metrikus.spoke\] {#metrikus-spoke__ul_g1l_j2k_x1c} Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. ## Spoke actions {#metrikus-spoke__section_l1l_j2k_x1c} The Metrikus Spoke provides actions to automate tasks when events occurs in your ServiceNow instance. Available actions include: {#metrikus-spoke__table_w3r_34z_x1c__entry__2} | Actions | Description | |-|-| | Look up Space Tree | Get all the spaces along with the location hierarchy from Metrikus. | | Look up Space Occupancy Batches | Gets batches of spaces (for example, 2000) and get occupancy data from Metrikus for all batches to combine and map it. | | Look up Latest Desk Occupancy | Gets occupancy data for desks in a batch ( for example, 2000.) | | Look up Latest Space Occupancy | Gets occupancy data for spaces in a batch (for example, 2000) | | Look up Desks Occupancy Batches | Gets batches of desks (for example, 2000) and get occupancy data to combine and map it with Metrikus Spoke. | [Table 1. Actions] {#metrikus-spoke__table_w3r_34z_x1c} ## Spoke subflows {#metrikus-spoke__section_j1l_j2k_x1c} The Metrikus Spoke provides sample subflows to demonstrate automating Workplace Connectors tasks. To customize a sample subflow, copy it to a new application scope. Available sample subflows include: {#metrikus-spoke__table_k1l_j2k_x1c__entry__2} | Subflow | Description | |-|-| | Get All occupancy by Ids | Retrieves occupancy data of both Workplace Connectors spaces and desks. | | Get Occupancy by desks by Ids | Retrieves occupancy data of all desks. Invoked by Get All Occupancy by Idssub flow. | | Get Occupancy by spaces | Retrieves occupancy of all spaces. Invoked by the Get All Occupancy by Ids sub flow. | [ ] {#metrikus-spoke__table_k1l_j2k_x1c} ## Spoke user roles {#metrikus-spoke__section_q1l_j2k_x1c} The Metrikus spoke provides the System Administrator user role to control access to data: ## Connection and credential alias requirements {#metrikus-spoke__section_s1l_j2k_x1c} Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.