--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Oracle NetSuite Spoke # Oracle NetSuite Spoke {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Oracle NetSuite Spoke The Oracle NetSuite spoke enables ServiceNow customers to automate create, read, update, and delete (CRUD) operations on Oracle NetSuite records directly from their ServiceNow instance. It provides preconfigured actions, sample subflows, connection and credential aliases, and scripted REST APIs to streamline integration tasks with Oracle NetSuite. Show full answer Show less This spoke requires an Integration Hub subscription and depends on several ServiceNow plugins essential for its functionality. It is designed for Oracle NetSuite API version 1.0 but may also be compatible with later versions. ## Key Features * **Prebuilt Actions:** Automate tasks such as creating, deleting, updating, and retrieving NetSuite records, as well as listing records and retrieving metadata about NetSuite objects and schemas. * **Sample Subflows:** Includes example subflows like "Get Record Details" and "Create Purchase Order" to help customers quickly build and customize integrations. * **Connection and Credential Aliases:** Simplify management of multiple environments by using aliases that store connection and OAuth credential information, avoiding the need to update individual actions when credentials change. * **Integration Hub Compatibility:** Leverages Integration Hub capabilities, requiring certain dependent plugins and appropriate licensing for some components. ## Practical Benefits * Enables seamless automation of Oracle NetSuite record management from within ServiceNow workflows. * Reduces manual effort and errors in maintaining data consistency between ServiceNow and Oracle NetSuite. * Allows customization of subflows to meet specific business processes while following Oracle NetSuite API requirements. * Facilitates easier maintenance and scalability of integrations through use of connection and credential aliases. ## Next Steps for Customers * Ensure you have the Integration Hub subscription and required dependent plugins installed and licensed. * Review the sample subflows to understand how to customize and implement Oracle NetSuite operations. * Set up connection and credential aliases to manage environment-specific credentials efficiently. * Consult the Oracle NetSuite spoke release notes and ServiceNow Store for the latest version information and updates. Automate create, read, update, and delete (CRUD) record management operations in Oracle NetSuite from your ServiceNow instance by using the Oracle NetSuite spoke. It provides preconfigured actions, subflows, connection and credential aliases, and scripted REST APIs to do these operations. ## Request apps on the Store {#oracle-netsuite-spoke__section_sz5_jv3_z3b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#oracle-netsuite-spoke__inline-send-to-store} ## Integration Hub subscription {#oracle-netsuite-spoke__section_rsf_yvb_l3b} This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf). ## Spoke version {#oracle-netsuite-spoke__section_rkw_whg_1gc} Oracle NetSuite spoke v1.2.0 is the latest version. For version history of the spoke, see [Oracle Netsuite Spoke release notes](https://www.servicenow.com/docs/r/store-release-notes/store-integrationhub-rn-oracle-netsuite-spoke.html).{#oracle-netsuite-spoke__oracle-netsuite-ver} ## Supported versions {#oracle-netsuite-spoke__section_uhz_lyf_1gc} This spoke was built for Oracle NetSuite API version 1.0, but may be compatible with later versions. ## Spoke dependencies {#oracle-netsuite-spoke__section_zhz_lyf_1gc} If you're having trouble installing the app, ensure that these dependent plugins are installed: * Complex Object (com.glide.object) * ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream) * ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime) * ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest) * ServiceNow IntegrationHub Action Step - SOAP (com.glide.hub.action_step.soap) * ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs) * ServiceNow Flow Designer - Dynamic Outputs (com.glide.hub.dynamic_outputs) {#oracle-netsuite-spoke__ul_a3z_lyf_1gc} Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. ## Spoke subflows {#oracle-netsuite-spoke__section_d3z_lyf_1gc} The Oracle NetSuite spoke provides sample subflows to demonstrate automating Oracle NetSuite tasks. To customize a sample subflow, copy it to a new application scope. Available sample subflows include: {#oracle-netsuite-spoke__table_e3z_lyf_1gc__entry__2} | Subflow | Description | |-|-| | Get Record Details (Inbound)​ | Triggers the 'Look up Record Details' action. The output of the action is logged for reference. You can replace the logging step with custom logic, such as creating records in a desired table, depending on the requirement to store record details.​ | | Create Purchase Order (Outbound)​ | Triggers the 'Create Record' action of the Oracle NetSuite Spoke. Required data is provided through subflow inputs, and all fields are structured exactly as per the API requirements. All subflow inputs are passed directly to the action, except for one: the input of type Array of Objects is converted to a string using the OracleNetsuiteUtils.stringifyArray(array) method before being passed. This method should be used for all Array of Object type inputs.​ | [ ] {#oracle-netsuite-spoke__table_e3z_lyf_1gc} ## Spoke actions {#oracle-netsuite-spoke__section_f3z_lyf_1gc} The Oracle NetSuite spoke provides actions to automate Oracle NetSuite tasks when events occurs in your ServiceNow instance. Available actions include: {#oracle-netsuite-spoke__table_g3z_lyf_1gc__entry__3} | Category | Action | Description | |-|-|-| | Record Management | Create Record | Creates a record corresponding to an object in Oracle NetSuite. For example, create a new record for the object: "purchaseOrder". | | Record Management | Delete Record | Delete a record corresponding to an object in Oracle NetSuite. For example, delete a record for the object: "account". | | Record Management | Look up Record Details | Retrieves any type of record details from Oracle NetSuite. | | Record Management | Update Record | Updates a record corresponding to an object in Oracle NetSuite. For example, update a record for the object: "purchaseOrder". | | Record Management | Look up Record List Stream | Retrieves the list for a given record or object from Oracle NetSuite. For example, retrieve the list of all purchaseOrder(s). | | Metadata Retrieval | Get Objects (Metadata) | Retrieves the list of all records or objects from Oracle NetSuite. | | Metadata Retrieval | Get Object Schema (Metadata) | Retrieves all schema or fields related data from Oracle NetSuite for a given object. | [ ] {#oracle-netsuite-spoke__table_g3z_lyf_1gc} ## Connection and credential alias requirements {#oracle-netsuite-spoke__section_m3z_lyf_1gc} Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For information about setting up the spoke, see [Set up Oracle NetSuite Spoke](https://www.servicenow.com/docs/kmYk~OSgLnn8OUahwwyNJA#set-up-oracle-netsuite-spoke "Set up your ServiceNow instance and Oracle NetSuite application so that they are integrated.").