---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Saba Spoke

# Saba Spoke {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Saba Spoke

The Saba spoke enables ServiceNow customers to integrate their ServiceNow instance with a Saba learning management system by pulling learning courses, course activities, and user data directly from Saba into ServiceNow.
This integration streamlines learning data synchronization by automating data retrieval and updates between the two platforms.
Show full answer Show less  
To use the Saba spoke, an Integration Hub subscription is required, ensuring access to the necessary integration capabilities within ServiceNow.

## Key Features

* **Automated Token Management:** Includes a scheduled flow to automatically retrieve and refresh access tokens every six days, ensuring uninterrupted connection to the Saba system.
* **Prebuilt Spoke Actions:** Provides multiple actions such as:
  * Retrieving authorization and access tokens for secure API access.
  * Obtaining refresh tokens to maintain session continuity.
  * Comparing time zone differences between Saba and ServiceNow.
  * Streaming course data, user course activity, and user information from Saba.
  * Creating or updating standard assignments within Saba.
* **Saba Application Module:** Adds a dedicated module in ServiceNow to manage credentials required for connecting to the Saba system.
* **Connection and Credential Aliases:** Supports using aliases for managing connection and credential profiles, simplifying management across multiple environments without needing to update individual actions when credentials change.

## Implementation Requirements

* **Dependent Plugins:** Ensure required plugins such as Complex Object, IntegrationHub Runtime, Flow Designer Dynamic Inputs, REST Action Steps, Data Stream templates, JSON and XML parsers are installed and appropriately licensed.
* **OAuth 2.0 Setup:** Register an OAuth 2.0 application in your Saba account to generate Client ID, Client Secret, Application key, and integration user credentials essential for the spoke connection.
* **Integration Hub Subscription:** Mandatory for using the spoke and accessing IntegrationHub capabilities.

## Practical Benefits

By integrating Saba with ServiceNow through this spoke, customers can automate learning data synchronization, reduce manual data entry, and maintain up-to-date learning records within ServiceNow. This supports improved learning management workflows, enhanced reporting accuracy, and streamlined assignment management between the platforms.  
The Saba spoke enables you to pull learning courses, course
activity and users from a Saba instance into a ServiceNow instance.

## Request apps on the Store {#saba-spoke__section_dyr_bm5_y3b}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#saba-spoke__inline-send-to-store}

## Integration Hub subscription {#saba-spoke__section_qjr_x3x_bsb}

This spoke requires an Integration Hub subscription. For more information, see [Legal schedules - IntegrationHub overview](https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/snc-addendum-integrationhub.pdf).

## Spoke version {#saba-spoke__section_bbs_h2c_3sb}

Saba spoke v1.1.0 is the latest version. For version history of the spoke, see [Saba spoke release notes](https://www.servicenow.com/docs/r/store-release-notes/store-integrationhub-rn-saba.html).{#saba-spoke__saba-ver}

## Spoke dependencies {#saba-spoke__section_f33_14p_tlb}

If you're having trouble installing the app, ensure that these
dependent plugins are installed:

* Complex Object (com.glide.cobject)
* ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
* ServiceNow Flow Designer - Dynamic Inputs (com.glide.hub.dynamic_inputs)
* ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
* ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
* ServiceNow IntegrationHub Action Step - JSON Parser \[com.glide.hub.action_step.jsonparser\]
* IntegrationHub Standard Spokes \[com.glide.hub.action_step.xmlparser\]

{#saba-spoke__ul_u5k_czb_glb}  
Note:  
Some of these plugins are licensable features and require an appropriate license if used outside the spoke implementation. For information on licenses, contact your account manager.

## Spoke flows {#saba-spoke__section_u5m_tgf_kfb}

The Saba spoke provides a flow to pull tokens on a scheduled basis. Enable the flow to ensure that the spoke actions work properly.{#saba-spoke__table_c3c_zj4_5lb__entry__2}

| Flow | Description |
|-|-|
| Get Saba Token | Retrieves access token for Saba and generates a new refresh token after every six days. |
[ ]

{#saba-spoke__table_c3c_zj4_5lb}

## Spoke actions {#saba-spoke__section_b43_3h2_hfb}

The Saba spoke provides actions to automate Saba tasks when events
occur in the ServiceNow instance. Available actions include:  
{#saba-spoke__table_hly_xfm_5lb__entry__2}

| Action | Description |
|-|-|
| Get Authorization Code | Retrieves the authorization code that is required to get the access token in the Saba system. |
| Get Access Token | Retrieves the access token for Saba based on username, password, authorization code, connection alias, and application registry. |
| Get Refresh Token | Retrieves the refresh token for Saba. |
| Get Saba System Timezone Difference | Compares the time zones of the Saba system and ServiceNow platform and retrieves the difference. |
| Look up Courses Stream | Retrieves the main view to get course data. This is based on filters such as count per page, and start page. |
| Look up User Course Activity Stream | Retrieves user progress on course items. |
| Look up Users Stream | Retrieves data of employees from the the Saba system. |
| Save Assignment | Creates or updates a standard assignment. |
[ ]

{#saba-spoke__table_hly_xfm_5lb}

## Spoke module {#saba-spoke__section_e5y_ndt_tlb}

The Saba spoke adds a Saba application to your ServiceNow instance. The Saba application has the following module:{#saba-spoke__table_qbq_m4n_5lb__entry__2}

| Module | Description |
|-|-|
| Credentials | Details required to pull tokens from the Saba system. |
[ ]

{#saba-spoke__table_qbq_m4n_5lb}

## Saba spoke account requirements {#saba-spoke__section_rh3_lj2_hfb}

The Saba spoke requires registering an OAuth 2.0 application in your
Saba account to generate OAuth 2.0 tokens for the Saba spoke. Record the generated Client ID,
Client Secret, Application key, Integration user name, and password for later use.

## Connection and credential alias requirements {#saba-spoke__section_ibn_pj2_hfb}

Integration Hub uses aliases to manage connection
and credential information. Using an alias eliminates the need to configure multiple
credentials and connection information profiles when using multiple environments. If the
connection or credential information changes, you don't need to update any actions that
use the connection. For more information, see [Connections and Credentials](https://www.servicenow.com/docs/access?context=r-credentials&version=australia&pubname=australia-platform-security&ft:locale=en-US).

For information about setting up the spoke, see
[Set up Saba spoke](https://www.servicenow.com/docs/1mWAXMmM~cs45KmjG9luCw#set-up-saba "Integrate your Saba application with your ServiceNow instance. Register an OAuth application in Saba and authenticate requests from a ServiceNow instance.").