---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# How to separate Docusign account data

# How to separate Docusign account data {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Restrict access to Docusign data based on a user's role. For example, your company may have one Docusign account used by the HR team and another used by the Legal team. To keep the data separate between these two accounts, you
can create a role for each account and add it to the accounts record.

## Before you begin

* Request Integration Hub subscription
* Activate Docusign eSignature spoke
* [Create child aliases for additional Docusign accounts](https://www.servicenow.com/docs/~Q0H~ar6CXUtHMhQYymKug "Create a child connection alias under the base alias for each account if your Docusign implementation includes multiple Docusign accounts.")
* [Set up Docusign eSignature spoke using JWT grant](https://www.servicenow.com/docs/t26Fm1Bv~kxwozf5YLBiFg#setup-docusign-jwt "Integrate the ServiceNow instance and Docusign by using JWT grant to authenticate ServiceNow requests.") or [Set up Docusign eSignature spoke using authorization code grant](https://www.servicenow.com/docs/Q3sy2G4xc~9iNQAY8COPDg#setup-docusign-authorization-code "Integrate the ServiceNow instance and Docusign eSignature spoke by using Authorization Code to authenticate ServiceNow requests.")
* Role required: admin.
{#separate-docusign-data__ul_k2k_mph_gfb}

## Procedure

1. Create a role for each Docusign account that you want to restrict access to.
   1. Navigate to System SecurityUsers and GroupsRoles.
   2. In the Roles \[sys_user_role\] table, select New.
   3. Check that the value of the Application field is Docusign Spoke.  
      If a different scope is listed, change the scope to Docusign Spoke.
   4. In the Suffix field, add a name to indicate the account that the role is for, for example, <kbd class="ph userinput">Legal</kbd>.
   5. Save the record.
   6. Note the name of the role you just created.  
      For example, sn_docusign_spoke.legal.
   {#separate-docusign-data__substeps_xjv_cqc_qjb}
2. Add the role to the associated account in the accounts table.
   1. Navigate to DocusignAccounts.
   2. Open the account record that you want to restrict access to.
   3. In the Role field, add the associated role.
   4. Select Update.
   {#separate-docusign-data__substeps_jqn_x4d_qjb}
3. Grant the role to the desired users.
   1. Navigate to System SecurityUsers and GroupsUsers.
   2. Open the record for the user that you want to provide access.
   3. Add the role that you created to the Roles related list.
   {#separate-docusign-data__substeps_y31_d12_qjb}

## Result

Only users with the designated role have access to Docusign data associated with the account.

*[\>]: and then