---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Configure the Oracle HCM Cloud spoke connection record

# Configure the Oracle HCM Cloud spoke connection record {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Set up an outbound integration between the ServiceNow instance and the Oracle HCM instances by creating connection and credential records.

## Before you begin

* Request an Integration Hub subscription.
* Activate the Oracle HCM Cloud spoke spoke plugin on the ServiceNow instance.
* Role required: admin
{#setup-oracle-hcm__ul_agy_qxd_rlb}

## Procedure

1. Navigate to AllProcess AutomationFlow Designer.
2. Set the connection and credential for the Oracle Cloud HCM instance.
   1. Select Connections.
   2. Turn on the Outbound tab.
   3. In the Search all connections field, enter <kbd class="ph userinput">Oracle HCM</kbd>.
   4. On the OracleCloudHCM tile, select View Details.
   5. Select Configure.
   6. Fill the form.  
      {#setup-oracle-hcm__table_unm_twb_2xb__entry__2}

      | Field | Description |
      |-|-|
      | Name | Name of the connection. Note: For the first connection, the default name is OracleCloudHCM that is read-only. However, for all the connection records you set up after the first record, you can provide a custom name. |
      | Connection URL | URL to connect to the Oracle HCM tenant. |
      | Version | Version of the Oracle API. |
      | JWT Provider Name | Name of the JWT provider. |
      | JWT Keys Name | Name of the JWT key. |
      | Signing Keystore | Name of the key store that you had created. To learn how to create a key store, see [Upload Java KeyStore certificate to ServiceNow instance](https://www.servicenow.com/docs/_usIhpv75KjeRIipQemgiw "Upload the Java KeyStore certificate to your ServiceNow instance to enable the creation of connections and credentials."). |
      | Signing Key Password | Password that you had created while creating the Java KeyStore file. |
      | Issuer (iss) Claim value | The value that you had configured while creating a trusted issuer. For more information, see [Create a trusted issuer](https://www.servicenow.com/docs/VUp9XqVvn8WoorFuJKKQCw "Create a trusted issuer on the Oracle HCM tenant site that certifies the authenticity of the public certificate that you had generated on your Mac or Windows machine."). |
      | Subject (sub) Claim value | User name that has access to the REST API endpoint. |
      | Fingerprint/x5t value | Base 64 value that you had obtained while generating the fingerprint. |
      [Table 1. Oracle HCM Cloud connection and credential configuration form]

      {#setup-oracle-hcm__table_unm_twb_2xb}
   7. Select Configure Connection.

   {#setup-oracle-hcm__substeps_tkt_ctb_2xb}  
   Note:  
   To update the default expiry time of a token, do the steps.
   1. In the filter field of your instance, enter <kbd class="ph userinput">sys_properties.LIST</kbd> and press Enter.
   2. In the Name field of the System Properties page, enter <kbd class="ph userinput">jwt.provider.expiry.interval.limit and</kbd> and press Enter.
   3. On the jwt.provider.expiry.interval.limit page, update the value in the Value field.
   4. Navigate to AllJWT Providers.
   5. Set the same expiry value in seconds in the field Expiry Interval (sec).
   {#setup-oracle-hcm__ol_jtn_fyw_dzb}
3. Set the connection and credential for the Oracle Cloud HCM Reports instance.
   1. On the OracleCloudHCMReports tile, select View Details.
   2. Select Configure.
   3. In the form, fill the details.  
      {#setup-oracle-hcm__table_bpm_2yb_2xb__entry__2}

      | Field | Description |
      |-|-|
      | Connection Name | Name of the connection. Note: For the first connection, the default name is OracleCloudHCMReports that is read-only. However, for all the connection records you set up after the first record, you can provide a custom name. |
      | Connection URL | URL to connect to the Oracle HCM Cloud Reports instance. The format is <kbd class="ph userinput">https://&lt;provider-domain-name&gt;.com</kbd> |
      | User name | User name to log in to your target host on which Oracle Cloud HCM Reports is installed. |
      | Password | Password to authenticate and log in to your target host on which Oracle Cloud HCM Reports is installed. |
      [Table 2. Oracle Cloud HCM Reports Connection record form]

      {#setup-oracle-hcm__table_bpm_2yb_2xb}
   4. Select Configure Connection.
   {#setup-oracle-hcm__substeps_ah1_fxb_2xb}

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