---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications
Release :
- australia
ft:locale :
- en-US
ft:publication_title :
- Australia Workflow Data Fabric
ft:clusterId :
- crint
bundleId :
- crint
workflow :
- Creator
---
# Set up the Amazon Alexa spoke
# Set up the Amazon Alexa spoke {#ariaid-title1}
Release version: Australia
Updated March 12, 2026
 2 minutes to read
Integrate the ServiceNow instance and Amazon Alexa account by creating a custom
OAuth application in Amazon Alexa to
authenticate ServiceNow requests.
## Before you begin
* Request an Integration Hub subscription.
* Activate the Amazon Alexa spoke.
* Role required: admin
{#ssetup-alexa__ul_agy_qxd_rlb}
## Create a security profile {#ariaid-title2}
Create and register a security profile through the Developer Console to use Login
with Amazon on your ServiceNow instance.
### Before you begin
Role required: admin.
### Procedure
1. Log in to [Amazon Developer Portal](https://developer.amazon.com/) with admin credentials.
2. Create a security profile.
For information about creating a security profile, see [Create an LwA Security Profile](https://developer.amazon.com/docs/dash/create-a-security-profile.html) in [Amazon Developer Documentation](https://developer.amazon.com/documentation).
3. Copy and record the values of Client ID and Client Secret for later use.
4. Configure the security profile and specify these values in Web Settings:
{#create-security-prof__table_knt_ljt_pnb__entry__2}
| Field | Value |
|-|-|
| Allowed Origins | ServiceNow instance URL. |
| Allowed Return URLs | ServiceNow instance redirect URL in this format: https://<Instance-Name>.com/oauth_redirect.do |
[ ]
{#create-security-prof__table_knt_ljt_pnb}For more information about configuring the security policy, see [Add your Website to your Security
Profile](https://developer.amazon.com/docs/login-with-amazon/register-web.html#add-your-website-to-your-security-profile) in [Amazon Developer Documentation](https://developer.amazon.com/documentation).
## Configure a connection for Amazon Alexa spoke {#ariaid-title3}
Add and configure a Amazon Alexa connection to authenticate ServiceNow requests in the Amazon Alexa spoke.
### Before you begin
Role required: admin
### Procedure
1. Navigate to AllProcess AutomationWorkflow Studio.
2. Click the Integrations tab.
3. Under Connections, the Outbound connections are displayed by default.
4. Locate the AmazonAlexa connection alias and click View Details.
5. On the Connection form, fill in the fields.
{#amazon-alexa-conf-temp__table_wgq_b5y_c3c__entry__2}
| Field | Description |
|-|-|
| Connection Information ||
| Connection Name | Name to uniquely identify the record. By default, the name is AmazonAlexa. |
| Connection URL | Base URL to connect to Amazon Alexa. Enter: https://api.amazonalexa.com |
| API Version | Required API version of Amazon Alexa. Enter v1. |
| Credential Information ||
| OAuth Entity Name | Name to identify the OAuth entity record. For example, Amazon Alexa OAuth. |
| OAuth Client ID | Client ID created during the configuration of the security profile. |
| OAuth Client Secret | Client Secret created during the configuration of the security profile. |
| OAuth Redirect URL | OAuth callback endpoint in this format: https://<instance>.service-now.com/oauth_redirect.do. Replace <instance> with the ServiceNow instance name. |
[ ]
{#amazon-alexa-conf-temp__table_wgq_b5y_c3c}
6. Click Configure and Get OAuth Token.
## Setup webhook for the Amazon Alexa
spoke {#ariaid-title4}
Authenticate the inbound requests from Amazon Alexa account to your ServiceNow instance by creating a webhook registry.
### Before you begin
Role required: admin.
### Procedure
1. In the filter navigator, enter token_verification.list.
Records in the Token Verifications \[token_verification\] table are displayed.
2. Click New.
3. On the form, fill these values.
{#alexa-webhk__table_ywf_b5t_pnb__entry__2}
| Field | Description |
|-|-|
| Name | Name to identify the token record. For example, Alexa token. |
| Description | Brief description of the token. |
| Token | Value of token. This value is encrypted before it is used. |
[Table 1. Token Verification form]
{#alexa-webhk__table_ywf_b5t_pnb}
4. Click Submit.
5. Navigate to Alexa WebhooksAlexa Webhook Registries.
6. Click New.
7. On the form, fill these values.
{#alexa-webhk__table_xcz_3st_pnb__entry__2}
| Field | Description |
|-|-|
| Name | Name to identify the webhook registry record. For example, Alexa token. |
| Description | Brief description of the webhook registry record. |
| Token | Token you have created. For example, Alexa token. |
| Path | Scripted REST endpoint. A default endpoint is available. You can change the default value as per your requirement. |
[Table 2. Alexa Webhook Registry form]
{#alexa-webhk__table_xcz_3st_pnb}
8. Right-click the form header and click Save.
9. Click Callback URL.
Webhook Callback URL is displayed in the confirmation message. Copy and record this value.
10. Log in to [AWS Management Console](https://aws.amazon.com/console/).
11. In the AWS Lambda function, specify the Webhook Callback URL and save the changes.
12. Log in to [Alexa Developer Console](https://developer.amazon.com/alexa/console/ask).
13. Navigate to BuildCUSTOMEndpoint and specify ARN of the AWS Lambda function you had configured.
*[\>]: and then