---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# SuccessFactors Learning Spoke

# SuccessFactors Learning Spoke {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
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This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of SuccessFactors Learning Spoke

The SuccessFactors Learning Spoke enables ServiceNow customers to integrate with SAP SuccessFactors Learning, allowing retrieval and synchronization of learning-related data such as user information, course details, user activity, assignments, and enrollments.
This integration streamlines learning management tasks directly within the ServiceNow platform.
Show full answer Show less  

## Key Features

* **Data Retrieval:** Access detailed user data and course information from SuccessFactors Learning.
* **User Activity Sync:** Synchronize learning activities to keep records current.
* **Enrollment Management:** Retrieve and create assignment enrollments to automate learning workflows.

## Requirements and Dependencies

* Subscription to SAP SuccessFactors LMS module is required.
* Installation of dependent plugins such as ServiceNow Integration Hub, REST action step, Integration Hub Runtime, Complex Object, and Data Stream action template is necessary. Note that some plugins may require separate licenses.

## Actions and Subflows

* **Sample Subflows:** Provided subflows include "Look up users" and "Look up courses" to automate retrieval of user and course information. These can be customized by copying them to a new application scope.
* **Available Actions:** Actions cover metadata retrieval (access tokens), user management (retrieving user details), course management (retrieving course details, user activities, approvals, and enrollments), and the creation of assignment enrollments.

## Connection Management

The spoke leverages Integration Hub aliases to manage connection and credential information, including OAuth credentials. This approach simplifies credential management across different environments by allowing updates in one place without changing individual actions.  
SuccessFactors Learning spoke can be used retrieve all learning-related information such as user data, course data, syncing user activity, retrieving assignments/enrollments, etc.

## Request apps on the Store {#successfactors-learning-spoke__section_z5x_dvk_zdc}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#successfactors-learning-spoke__inline-send-to-store}

## Spoke version {#successfactors-learning-spoke__section_spoke_version}

SuccessFactors Learning Spoke v1.0.0 is the latest version. For version history of the spoke,
see [SuccessFactors Learning Spoke release notes](https://www.servicenow.com/docs/r/store-release-notes/store-integrationhub-rn-successfactors-learning-spoke.html).{#successfactors-learning-spoke__sfsc-learning-ver}

## Supported versions {#successfactors-learning-spoke__section_cr3_2vk_zdc}

This spoke was built for version 1.5,
but may be compatible with later versions.

## Key features {#successfactors-learning-spoke__section_dr3_2vk_zdc}

SuccessFactors Learning enables a flow designer to:

* Retrieve learning information
* User data
* Course data
* Syncing user activity
{#successfactors-learning-spoke__ul_er3_2vk_zdc}

## Spoke requirements {#successfactors-learning-spoke__section_fr3_2vk_zdc}

SAP Successfactor LMS module subscription

## Spoke dependencies {#successfactors-learning-spoke__section_hr3_2vk_zdc}

If you're having trouble installing the app, ensure that these dependent plugins are installed:

* ServiceNow Integration Hub IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
* ServiceNow Integration Hub Runtime (com.glide.hub.integration.runtime)
* Complex Object (com.glide.cobject)
* ServiceNow Integration Hub Action Template - Data Stream (com.glide.hub.action_type.datastream)
{#successfactors-learning-spoke__ul_ir3_2vk_zdc}  
Note:  
Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation.

## Spoke flows {#successfactors-learning-spoke__section_jr3_2vk_zdc}

The SuccessFactors Learning does not provide any sample flows.

## Spoke subflows {#successfactors-learning-spoke__section_lr3_2vk_zdc}

The SuccessFactors Learning provides sample subflows to demonstrate automating Learning tasks. To customize a sample subflow, copy it to a new application scope. Available sample subflows include:  
{#successfactors-learning-spoke__table_mr3_2vk_zdc__entry__2}

| Subflow | Description |
|-|-|
| Look up users | Retrieve user related information. |
| Look up courses | Retrieve course related information. |
[ ]

{#successfactors-learning-spoke__table_mr3_2vk_zdc}

## Spoke actions {#successfactors-learning-spoke__section_nr3_2vk_zdc}

The SuccessFactors Learning provides actions to automate Learning tasks when events occurs in your ServiceNow instance. Available actions include:  
{#successfactors-learning-spoke__table_or3_2vk_zdc__entry__3}

| Category | Action | Description |
|-|-|-|
| Meta data retrieval | Get access token | Retrieves access token from SuccessFactors Learning. |
| User management | Look up users | Retrieves user details from SuccessFactors Learning. |
| Course management | Look up courses | Retrieves courses details from SuccessFactors Learning. |
| Course management | Look up user activities | Retrieves user activities from SuccessFactors Learning. |
| Course management | Track approvals | Retrieves approvals from SuccessFactors Learning. |
| Course management | Look up enrollment | : Retrieves enrollment details from SuccessFactors Learning. |
| Course management | Create assignment enrollment | Create assignment enrollment into SuccessFactors Learning. |
[ ]

{#successfactors-learning-spoke__table_or3_2vk_zdc}

## Connection and credential alias requirements {#successfactors-learning-spoke__section_ur3_2vk_zdc}

Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information
profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.