--- sourceDocument: Australia Workflow Data Fabric sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications Release : - australia ft:locale : - en-US ft:publication_title : - Australia Workflow Data Fabric ft:clusterId : - crint bundleId : - crint workflow : - Creator --- # Configuring embedded task automation (ETA) # List of steps for configuring embedded task automation {#ariaid-title1} Release version: Australia Updated March 12, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of List of Steps for Configuring Embedded Task Automation This guide outlines the step-by-step process for configuring embedded task automation in ServiceNow. Following these steps in order ensures smooth implementation and functionality of the automation features. Show full answer Show less ## Key Features * **Familiarization:** Understand the Embedded Task Automation concepts to lay the groundwork. * **Building Automation:** Utilize RPA Desktop Design Studio to create and publish automation projects. * **Bot Process Creation:** Set up an attended bot process linked to the published automation. * **Configuration:** Enable Embedded Task Automation and create dynamic parameters essential for automation. * **Mapping:** Map form fields to process field parameters to ensure proper function. * **Activation:** Activate attended configurations to allow UI actions for triggering automations. * **Publishing:** Assign users and publish the bot process for accessibility in ServiceNow forms. * **Visibility:** Ensure users can view and utilize the UI action button for triggering the automation. ## Key Outcomes By completing these steps, ServiceNow customers will successfully configure embedded task automation, enabling effective automation of processes through attended bot interactions. Users will be able to trigger automations easily via UI actions on the ServiceNow forms, enhancing productivity and operational efficiency. Use this list of steps to guide you through all the tasks for configuring an embedded task automation. Complete all the tasks for a step before moving on to the next step. Do the steps in the order that they're presented. {#list-steps-eta-rpa__table_ar4_w1b_5vb__entry__2} | Task | Reference | |-|-| | 1) Familiarize yourself with Embedded Task Automation concepts. | For more information, see [Embedded Task Automation (ETA) in RPA Hub](https://www.servicenow.com/docs/eF6bSd361W_d5xgrlFaVIg "With the embedded task automation feature, trigger attended bot processes (attended automations) from the ServiceNow forms, apart from initiating them from the Attended Robot application."). | | 2) Build an automation by using the new components in RPA Desktop Design Studio and publish it to the ServiceNow instance. | For more information about the new components, see [Forms](https://www.servicenow.com/docs/OCiEzXWSh3O0fRFNBANcZQ "The Forms components help you to trigger attended automations that are enabled with the Embedded Task Automation."). For more information about publishing the automation RPA Desktop Design Studio, see [Publish an automation project in RPA Desktop Design Studio](https://www.servicenow.com/docs/yq7hezGyFjRZzOe21TsztA "Publish an automation project to RPA Hub from RPA Desktop Design Studio as a package or as a template. After publication, you can quickly deploy automation solutions in the RPA platforms by using the packages or by using a template as a framework to create automations."). | | 3) Create an attended bot process. Associate it with the package that is published in step 2. | For more information, see [Configuring a bot process record in RPA Hub](https://www.servicenow.com/docs/hb2MAhKGRNGZmQ2HlgCy3A "In RPA Hub, you can create a bot process configuration record and assign assets to associate it with a bot process. Or you can just save the bot process configuration record, however it won't be associated to a bot process. It remains orphaned."). | | 4) Select the Enable Embedded Task Automation check box in the associated attended bot process form. On enabling this check box, two additional tabs, Process Field Parameters and Attended Configuration, are available on the bot process form. | For more information, see [Bot Process form in RPA Hub](https://www.servicenow.com/docs/sxq9e8qhznUmwpOhyrBCGQ#bot-process-form "Use the Bot Process form to associate it to the bot process configuration and populate the remaining fields required for a bot process."). | | 5) On the Process Field Parameters tab, create dynamic parameters that are used in the automation. | For more information, see [Create a process field parameter in RPA Hub](https://www.servicenow.com/docs/Am~ess7AgGJgihAfI2v6_g "Define process field parameters (dynamic parameters) that are required in the automation (bot process)."). | | 6) Create an attended configuration record. | For more information, see [Create an attended configuration record in RPA Hub](https://www.servicenow.com/docs/hkmb_~X7RMhAvmfDY88NzQ "Create an attended configuration record in RPA Hub to trigger an attended bot process that is enabled with embedded task automation."). | | 7) On the Field Parameter Mappings tab, map the form fields to the process field parameters that are used in the automations. | For more information, see [Map a table field to a bot process field parameter in RPA Hub](https://www.servicenow.com/docs/8ncSB48alsI2Gvp_Mo3ZnQ "Map form fields of the associated attended configuration table (Table field) to the process field parameters used in the automations. For example, if \"First name\" is the process field parameter used in the automation, then it’s mapped to the form's 'requested_for.first_name' field."). | | 8) Activate an attended configuration record to enable the UI action that triggers the attended automation on the associated ServiceNow form. | For more information, see [Activate an attended configuration record in RPA Hub](https://www.servicenow.com/docs/uGdnRSUFLdC3NZ23yHTzzw "Activate an attended configuration record to enable the UI action that triggers the attended automation on the associated ServiceNow form."). | | 9) To trigger a bot process (automation) from a Workspace, a playbook, or any other service portal, you can create corresponding actions and call the RPAInstanceFormHooks Application Programming Interface (API). | For more information, see [Invoke Embedded Task Automation via API in RPA Hub](https://www.servicenow.com/docs/EsZDn_XQcZPSf5Ux6t_Zgg "Invoke an attended bot process (attended automation) from the UI experiences by creating an action."). | | 10) To publish the bot process, assign the user with RPA AU (RPA assisted user) in the Assigned User or Assigned Group field in the Attended Users/Groups tab of the attended bot process record. If the auto assignment system property sn_rpa_fdn.allow_rda_robot_auto_assignment is false, the attended robot record is available for the assigned RPA Assisted User. If the auto assignment system property is true, an attended robot license is available to auto create an attended robot at the time of triggering. | For more information about assigning the user with RPA AU, see [Assign an attended user or group to an attended bot process](https://www.servicenow.com/docs/6eNz0P~G4MA4mkMlnTrNKg "Assign an attended user or group to an attended bot process in RPA Hub, so that your user or group can access and execute this automation on Windows machines."). For more information about this system property, see [Configure RPA Hub properties](https://www.servicenow.com/docs/wRNW_tXOfpoIyDdWyhc6KQ "You can access system properties for RPA Hub by navigating to All > Robotic Process Automation > Administration > Properties ."). | | 11) Publish the bot process with the corresponding package published from the RPA Desktop Design Studio. | For more information, see [Publish a bot process in RPA Hub](https://www.servicenow.com/docs/OTUl9P1QzdZkgr88lsMxXw "Publish a bot process so that you can get it ready to execute a process."). | | 12) The assigned user can view the UI action (button) on the corresponding ServiceNow form. Using this button, the user can trigger the attended bot process (attended automation). There are certain conditions to view this button (UI action). | For more information about the visibility conditions, see [Conditions for the visibility of UI action (button)](https://www.servicenow.com/docs/MaIf9wmLtJw~o9x~Khkt~g "Ensure the following conditions are met to view the UI action (button) on the corresponding ServiceNow form, for the associated table that is selected in the Attended Configuration record."). | [Table 1. List of steps for configuring an embedded task automation] {#list-steps-eta-rpa__table_ar4_w1b_5vb}