---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# View the bot processes details

# Using the Overview tab to view the bot processes in RPA Hub {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read  
By using the Overview tab in RPA Hub, you can
quickly view the bot process details in one place.

## Introduction of the Overview tab {#overview-botprocess-unattended__section_ln5_1qc_25b}

The Overview tab appears after a bot process is in published, in maintenance, or a retired stage. You can see the status of all life-cycle stages (but not for the Build stage) for both the attended and
unattended bot processes.

## Sections of the Overview tab {#overview-botprocess-unattended__section_ykd_fc1_d5b}

The Overview tab is divided into the following six sections:

* Process information
* Happening now
* Upcoming changes
* Performance
* Work queues
* Contacts

{#overview-botprocess-unattended__ul_ebn_5q4_5tb}  
Note:  
The descriptions of these sections are in a table later in this topic.

## Roles required {#overview-botprocess-unattended__section_inb_nc1_d5b}

To access the Overview tab, you must have one of the following roles:

* RPA developer
* RPA release manager
* RPA business manager
* RPA support user
* RPA admin
{#overview-botprocess-unattended__ul_h3m_zkf_ytb}

## Examples {#overview-botprocess-unattended__section_dyl_qc1_d5b}

The Overview tab for an unattended bot process is shown in the following example.Figure 1. Overview tab for an unattended bot process  
The Overview tab for an attended bot process is shown in the following example.Figure 2. Overview tab for an attended bot process

## Details of the sections in the Overview tab {#overview-botprocess-unattended__section_ysl_wd1_d5b}

For more information about the Overview tab, see [Get a snapshot of a bot process](https://www.servicenow.com/docs/xXBZ9UCPfektLj786lnMTw "Get a snapshot of both your unattended and attended processes in one view.").  
Note:  
If you don't have access to a particular table, you can't see that table in the Overview tab.  
The following table shows the detailed descriptions of the sections and actions that are available.{#overview-botprocess-unattended__table_g5q_2x5_wtb__entry__2}

| Visualization | Descriptions and action |
|-|-|
| Process details ||
| Life cycle stage status | Status of the life-cycle stage of the bot process: * Published * In Maintenance * Retired {#overview-botprocess-unattended__ul_sfd_bgv_wtb} |
| Process details | Snapshot of the bot process details: * Bot process type * Job Purging days * Run Time Threshold * Order * Managed By Group * Description of the bot process {#overview-botprocess-unattended__ul_iln_w4v_wtb} |
| Package | Snapshot of the associated package details: * Package name * Version * Created on * Created by {#overview-botprocess-unattended__ul_cgl_zqv_wtb} To update the package details, select Manage package. You can't update the package details when the bot process is published. |
| Business applications | Associated business applications. For example, Ariba, Microsoft Excel, or Google Chrome. To view more business applications, select View all. To add a business application, select Add business application. For more information about adding a business application, see [Assign a business application to a bot process in RPA Hub](https://www.servicenow.com/docs/vAnb~9dWBKr7kVhEjYN9lA "Assign a business application to a bot process for an effective event correlation or to get information about assigned business applications. For example, you might want to see information about the SAP application."). You can't add a business application when the bot process is published. |
| Shared parameters | Associated shared parameters. To view more shared parameters, select View all. To add a shared parameter, select Add parameters. For more information about adding a shared parameter, see [Create a shared parameter in RPA Hub](https://www.servicenow.com/docs/cKt90u8RCRPVxIm7d_IHjw "Create a shared parameter so that you can store the global variables or configurable items in one place. These variables are used across bot processes."). You can't add a shared parameter when the bot process is published. |
| Happening now This label appears only when the life-cycle stage of the bot process is In Maintenance. ||
| Process | State of the process job along with the time stamp and duration: * Running: When at least one process job is in the running state. * Idle: No process jobs are in the running state. {#overview-botprocess-unattended__ul_hkc_sdw_wtb} This state also shows the contact details of the last update. |
| Robots | Total number of robots: * Total: Total number of non-retired robots that are associated with the bot process. * In-Maintenance: Total number of robots that are associated with the in-maintenance life-cycle stage status. {#overview-botprocess-unattended__ul_cgx_32w_wtb} The summary includes a donut report of robot states. |
| Currently running robots | Information about the unattended bot process. This state is only for a published bot process when the process job is in the running state. Information about the attended bot process. |
| Last run robots | Information about the last completed process job for the current bot process. This state is for both the published and in-maintenance bot process, when the process job is in the idle state. |
| Upcoming changes | Upcoming changes to the associated robots, business applications, and bot processes. This state is only for a published bot process. |
| Changes | Changes to the associated robots, business applications,and bot processes. This state is only for an in-maintenance bot process. |
| Performance | Performance of the associated process jobs. |
| Work queues | Associated work queues for both published and in-maintenance bot processes. To view additional details about the queue, select View details. |
| Contacts | Contact card details of the IT Owner, Business Owner, Release Manager, and Support User. |
| Compose ||
| Additional Comments or Work notes (Private) | Additional comments or work notes that you can add. |
| Activity | Activity of the form, work notes, and additional comments that you can view. Configure the related system property to view the activity stream. For more information, see [Display an activity stream for bot processes and robots in RPA Hub](https://www.servicenow.com/docs/qMg80A0QP1R17ICWGCe6rw "Configure the system property to display an activity stream for bot processes and robots in RPA Hub."). |
[Table 1. Visualized overall data on the Overview tab]

{#overview-botprocess-unattended__table_g5q_2x5_wtb}
* **[Get a snapshot of a bot process](https://www.servicenow.com/docs/xXBZ9UCPfektLj786lnMTw)**   
  Get a snapshot of both your unattended and attended processes in one view.

