---
sourceDocument: Australia Workflow Data Fabric
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/integrate-applications

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Workflow Data Fabric

ft:clusterId :

    - crint

bundleId :

    - crint

workflow :

    - Creator


---

# Set up outbound connections

# Set up outbound connections {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Outbound connections enable ServiceNow to send data to, read data from, or trigger actions in external systems.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllWorkflow Data FabricConnect Hub.
2. Click the Connections and Credentials tab.
3. **Optional:** You can [create a new external system](https://www.servicenow.com/docs/NVnwWEibd7s0ABflHeG1eQ#connecthub-create-external-systems "Create a custom external system to organize integrations beyond the default systems.").
4. Click Create and select Outbound Connection.
5. In the System field, select the external system.
6. In the Connector Type field, select the type of connector that this incoming connection will use.
7. On the form, fill in the fields.  
   {#connecthub-set-up-outbound-connections__table_connecthub_outbound_connection__entry__2}

   | Field | Description |
   |-|-|
   | Connection name | Name of the external system that you want to create an outbound connection to. For example, *Jira*. |
   | Description | A description for the connection to the external system. |
   | Protocol | The connection protocol to connect to the external system. |
   | Retry Policy | Retry policy for the connection. For more information, see [Retry policy](https://www.servicenow.com/docs/access?context=retry-policy&version=australia&pubname=australia-build-workflows&ft:locale=en-US). |
   |   |   |
   [Table 1. System Details]

   {#connecthub-set-up-outbound-connections__table_connecthub_outbound_connection}
8. Choose between using a configuration template or custom credentials for adding an endpoint.
9. **Optional:** Enable the Configuration Template option to choose a preexisting configuration.
10. Configure the Endpoint 1 connection settings:  
    {#connecthub-set-up-outbound-connections__table_connecthub_outbound_connection_settings__entry__2}

    | Field | Description |
    |-|-|
    | Endpoint name | Name of the endpoint. |
    | Endpoint URL | Connection URL for the server. |
    | Authentication Method | Select an authentication method and provide the details for your chosen method. |
    [Table 2. System Details]

    {#connecthub-set-up-outbound-connections__table_connecthub_outbound_connection_settings}
11. **Optional:** Enable the MID server option and configure the server information.  
    For more information, see [Configure a MID Server cluster](https://www.servicenow.com/docs/access?context=t_ConfigureAMIDServerCluster&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
12. **Optional:** Click Add Endpoint to add additional endpoints for different environments.
13. Click Save.

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