---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Add AI agents

# Add AI agents to an agentic workflow {#ariaid-title1}

Release version: Australia  
Updated June 6, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add AI agents to an agentic workflow so they can work together to accomplish complex tasks.

## Before you begin

Role required: sn_aia.admin

## About this task

AI agents are the core components of an agentic workflow. Each AI agent performs specialized tasks, and the agentic workflow coordinates them to solve complex problems collaboratively. You can create AI agents, add existing
AI agents to your workflow, or allow the system to recommend AI agents based on your workflow's description and instructions.

## Procedure

1. In the Agents section, select Add Agents.
2. Choose how you want to add AI agents:
   * Select Create new agent to create an AI agent. The AI agent guided setup opens in a new tab of AI Agent Studio. You can configure the new AI agent and return to the agentic workflow once you have saved it.

   * Select Add existing agent to add an AI agent that already exists. A modal opens where you can search for an AI agent by name or browse the list of available AI agents. Select the AI agent you want to add to the agentic workflow.

   * Select Recommend agents to let the system suggest AI agents. Based on your agentic workflow's description and instructions, the system adds suggested AI agents to the Agents section.

   Once an AI agent is selected, it appears in the Agents section and can be removed by selecting the remove icon.

## Result

You have added AI agents to your agentic workflow.

## What to do next

Navigate to the next section of the guided setup to [define security controls for your agentic workflow](https://www.servicenow.com/docs/kgaLaIpme8WWfTULPnDFeQ "Define security controls for an agentic workflow to determine which users can access it and what permissions they have.").