--- sourceDocument: Australia Enable AI sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences Release : - australia ft:locale : - en-US ft:publication_title : - Australia Enable AI ft:clusterId : - platai bundleId : - platai workflow : - Platform --- # Configure AI settings (Lux UI) # Configure AI settings in AI Admin Center (Lux UI) {#ariaid-title1} Release version: Australia Updated October 2, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Use AI admin features on the Settings page in AI Admin Center to configure AI settings. Important: Lux is the new user experience for AI Admin Center. For more information on the Lux experience, see [AI Admin Center user experience (Lux UI)](https://www.servicenow.com/docs/lHQ~QQAqCp2om57kHgokVA#ai-admin-center-lux-user-experience "Use the AI Admin Center experience to set up, monitor, and manage your AI solutions."). The Next Experience AI Admin Center workspace is being prepared for future deprecation and will no longer be supported. For more information on the Next Experience UI, see [AI Admin Center workspace (Next Experience UI)](https://www.servicenow.com/docs/d7aSXEU_I2o5wKQYcOqhqA#now-assist-center-workspace "Use the AI Admin Center workspace to set up, monitor, and manage your AI solutions."). In AI Admin Center version 6.1, the Next Experience and Lux user interfaces are both available. ## Before you begin Role required: sn_na_center.nac_admin ## About this task Follow these steps to configure AI settings. AI Admin Hub experiences and settings features are accessible on the Settings page. The features are grouped in AI Admin Center based on the type of action to perform. Note: This topic describes the AI Admin Center feature based on the Lux user interface (UI). If you're using the Next Experience UI for AI Admin Center, see the Next Experience UI version of this topic. ## Procedure 1. Navigate to AllAI Admin CenterHome or AdminAI Admin Center. {#ai-admin-center-lux-configure-ai-settings__ai-admin-center-reuse-ph-app-task-navigation-lux} 2. Select Settings (![Settings icon.]()) in the side navigation panel. The Settings page opens. Figure 1. Settings page 3. Select a settings option. The following table lists the options on the Settings page.{#ai-admin-center-lux-configure-ai-settings__table_lux_settings__entry__2} | Option | Description | |-|-| | Account | Opens the Account page from AI Admin Hub. Review your ServiceNow AI license details to make sure that you're up to date on what's available to you. For more information, see [Review Now Assist account](https://www.servicenow.com/docs/Eex~QcL81L63~hD_9pREJA "Review your Now Assist license details on the Account page of the AI Admin Hub console to make sure that you're up to date on what's available to you."). | | Automation opportunities | Opens the Automation opportunities settings page. Configure the data source, filters, schedule, and cost profile that AI Agent Advisor uses to identify automation opportunities and provide savings estimates for them. For more information, see [Set up a data source for analysis (Lux UI)](https://www.servicenow.com/docs/dxAYy8u1_7wLRABU~if5Qg "Create and activate a scheduled analysis of your instance records to discover automation opportunities."). | | Multilingual service | Opens the Multilingual Service page from AI Admin Hub. Turn on multilingual service for user-entered text with native translation or Dynamic Translation in AI applications. For more information, see [Configure multilingual service for ServiceNow Otto applications](https://www.servicenow.com/docs/rRNqxEDtHIMEoVbC8eThBg "Turn on multilingual service for user-entered text with native translation or Dynamic Translation in ServiceNow Otto applications."). | | System Property Registry | Opens the System property registry page. View and edit the system properties for the AI applications in your instance. For more information, see [Manage system properties for AI applications in AI Admin Center (Lux UI)](https://www.servicenow.com/docs/LHM2xq54gUoSd4oh8fj4TQ "Use the system property registry to view and edit the system properties for the AI applications in your instance."). | | AI Plugins | Opens the Plugins page from AI Admin Hub. Install AI plugins to enable generative AI on your instance. For more information, see [Install AI plugins in AI Admin Hub](https://www.servicenow.com/docs/GQUwvruczjy~UV~Gje1k1w "Install plugins in AI Admin Hub to enable AI applications on your instance."). | | Usage alerts | Opens the Usage alerts page from AI Admin Hub. Create alert rules to track the usage of generative AI skills and notify you in the instance and by email when the set thresholds are reached. For more information, see [Usage alerts](https://www.servicenow.com/docs/DwIyi6F42Ej6~XxbpvZpkA "Define threshold-based rules at the skill levels to monitor and manage assist consumption and skill execution counts when limits are reached. The solution aims to prevent resource exhaustion, and provide clear, actionable insights through an alerts feed and a rule management interface."). | | Prompt Injection | Opens the Prompt Injection page from AI Admin Hub. Activate or deactivate prompt injection attack detection to protect all generative AI applications and AI-generated text and conversations on your instance from malicious inputs and unintended model behaviors. For more information, see . | | Offensiveness | Opens the Offensiveness page from AI Admin Hub. Activate offensiveness detection to log or block offensive content generated by AI skills and workflows. For more information, see . | | Guardrail Service Providers | Opens the Guardrail service providers page from AI Admin Hub. Choose the default service provider for AI Guardian. This provider is used by Offensiveness and Prompt Injection. For more information, see . | | Model Providers | Opens the Manage model providers page from AI Admin Hub. Edit or customize the model provider for a skill or skill group at the instance level from the list of supported third-party model providers. You can also review the model policy set by your organization and view the change history. For more information, see [Manage model providers](https://www.servicenow.com/docs/PvpTQ0_g0GaEHP9RVgZrlw "Edit or customize the model provider for a skill or skill group at the instance level from the list of supported third-party model providers, including the default Now LLM Service. You can also review the model policy set by your organization, and view the change history here."). | | Model Versions | Opens the Manage model versions page from AI Admin Hub. Manage the version of the model providers across skills and instance levels. You can change and update versions for the base system and custom skills. For more information, see [Manage version](https://www.servicenow.com/docs/oW57bKruOHeFyonARlLn8Q "Manage the version of the model providers across skills and instance levels. You can change and update versions for the out-of-box and custom skills."). | | Data privacy policies | Opens the Privacy policies page from AI Admin Hub. Configure privacy policies to anonymize data in AI applications. For more information, see [Configure Now Assist privacy policies](https://www.servicenow.com/docs/D_~XDJfmAruJIVY5gH~mYg "Configure privacy policies to anonymize data in Now Assist."). | | Data Sharing | Opens the Data sharing page from AI Admin Hub. Data sharing improves ServiceNow AI products. You can opt out of data sharing from this page. For more information, see [Opt out of data sharing for Now Assist](https://www.servicenow.com/docs/DzGSpaSodzXHT~j43IafOw "Data sharing improves ServiceNow AI products. You can opt out of data sharing from the Now Assist Admin console Settings page."). | | Data processing | Opens the Data overflow processing page from AI Admin Hub. Configure where AI data is processed during periods of high traffic. For more information, see [Configure Now Assist data overflow processing](https://www.servicenow.com/docs/YCk1o36~p6ZidyDPSPxHSg "Configure where Now Assist data is processed during periods of high traffic."). | | ServiceNow Otto panel | Opens the ServiceNow Otto Panel page from AI Admin Hub. With the ServiceNow Otto panel, you can get assistance from generative AI experiences to solve customer issues faster. Use this conversational interface to summarize a chat, case, or incident, get help, or generate resolution notes so that you can get the context of this information more quickly. For more information, see [ServiceNow Otto panel](https://www.servicenow.com/docs/hFjjEWdyC~nGw2yDj4YZWQ "With the ServiceNow Otto panel, you can get assistance from generative AI experiences to solve customer issues faster. Use this conversational interface to summarize a chat, case, or incident, get help, or generate resolution notes so that you can get the context faster."). | | ServiceNow Otto context menu | Opens the ServiceNow Otto Context Menu page from AI Admin Hub. The ServiceNow Otto context menu uses generative AI to help agents summarize, create, and edit written content, thus streamlining their writing tasks. For more information, see [ServiceNow Otto context menu](https://www.servicenow.com/docs/MTXSWDd_XSl0H4jv0pap3g "The ServiceNow Otto context menu uses generative AI to help agents summarize, create, and edit written content, thus streamlining their writing tasks."). | [Table 1. Settings] {#ai-admin-center-lux-configure-ai-settings__table_lux_settings} *[\>]: and then