---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Create an asset (Lux UI)

# Create an asset in AI Admin Center (Lux UI) {#ariaid-title1}

Release version: Australia  
Updated October 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read  
Use the asset library to create AI assets in your instance.
Important:  
Lux is the new user experience for AI Admin Center. For more information on the Lux experience, see [AI Admin Center user experience (Lux UI)](https://www.servicenow.com/docs/lHQ~QQAqCp2om57kHgokVA#ai-admin-center-lux-user-experience "Use the AI Admin Center experience to set up, monitor, and manage your AI solutions.").

The Next Experience
AI Admin Center workspace is being prepared for future deprecation and will no longer be supported. For more information on the Next Experience UI, see [AI Admin Center workspace (Next Experience UI)](https://www.servicenow.com/docs/d7aSXEU_I2o5wKQYcOqhqA#now-assist-center-workspace "Use the AI Admin Center workspace to set up, monitor, and manage your AI solutions.").

In AI Admin Center version 6.1, the Next Experience and Lux user interfaces are both available.

## Before you begin

Role required: sn_na_center.nac_admin

## About this task

Follow these steps to create an AI asset.  
Note:  
This topic describes the AI Admin Center feature based on the Lux user interface (UI). If you're using the Next Experience UI for AI Admin Center, see the Next Experience UI version of this topic.  
From the asset library, asset types are created by opening their respective application.

* Create intents in AI Admin Center.

  For more information, see [Create an intent](https://www.servicenow.com/docs/V3GacQeNC0poC11K37JQYQ "Create an intent record to standardize a customer input goal and enable multichannel intent detection, AI agent routing, and contact center analytics.")
* Create agents and agentic workflows with AI Agent Studio.

  For more information, see [AI Agent Studio overview](https://www.servicenow.com/docs/InBvAHwy9i3LpzW3MbQGSA "Create, manage, or test AI agents and agentic workflows so that you can create self-executing workflows to help you achieve your business goals.").
* Create Virtual Agent assets with Assistant Designer, including topics, virtual assistants, subflows, and actions.

  For more information, see [Assistant Designer](https://www.servicenow.com/docs/access?context=assistant-designer&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US).
* Create custom skills with AI Skill Kit.

  For more information, see [AI Skill Kit](https://www.servicenow.com/docs/uROZIbBCVhpzE2kM61MJcQ "Use ServiceNow AI Skill Kit to create and publish custom prompts and skills for ServiceNow Otto. Creating custom skills and prompts gives you greater flexibility with ServiceNow Otto's generative AI capabilities.").
* Create datasets with AI Data Kit or in AI Admin Center.

  For more information, see [AI Data Kit](https://www.servicenow.com/docs/p7tXd5m0zbv5VR06AUARQw "Use ServiceNowAI Data Kit to add datasets to a data catalog. The curated data works with AI Skill Kit to enable AI skill development and evaluation.").
* Create catalog items with Catalog Builder.

  For more information, see [Catalog Builder](https://www.servicenow.com/docs/access?context=catalog-builder&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
* Create knowledge graphs with Knowledge Graph Designer.

  For more information, see [Knowledge Graph](https://www.servicenow.com/docs/p9laDGoP006vQJxrhhjEjg "The Knowledge Graph application, uses the structured and unstructured data from ServiceNow records, knowledge bases, and external sources to enhance the performance of ServiceNow Otto for Virtual Agent, AI agents, and generative AI skills.").
{#ai-admin-center-lux-create-asset__ul_lux_ca_apps}

## Procedure

1. Navigate to AllAI Admin CenterHome or AdminAI Admin Center. {#ai-admin-center-lux-create-asset__ai-admin-center-reuse-ph-app-task-navigation-lux}
2. Select Asset library (![Asset library icon.]()) in the side navigation panel.  
   The Asset library page opens showing tabs for the various asset types.
3. Select the Create asset button.  
   The Create asset box opens showing the following options for the asset type.
   Figure 1. Create asset box  
   {#ai-admin-center-lux-create-asset__table_lux_create_asset__entry__2}

   | Asset type | Description |
   |-|-|
   | AI agent | Opens the New AI Agent form in AI Agent Studio. An AI agent is an autonomous digital worker that uses LLMs, tools, and workflows to complete tasks on behalf of users. They can reason, plan, and act independently or collaboratively. For more information on creating an AI agent in AI Agent Studio, see [Create an AI agent](https://www.servicenow.com/docs/FsBXG9PfaVGSDGYdjSYyGA "Create an AI agent in AI Agent Studio to solve problems for your users and coordinate with other AI agents while executing the agentic workflows."). |
   | Agentic workflow | Opens the New agentic workflow form in AI Agent Studio. An agentic workflow is a structured sequence of tasks executed by one or more AI agents with minimal human intervention to fulfill a business objective. For more information on AI Agent Studio, see [Create an agentic workflow](https://www.servicenow.com/docs/ouU24g1HbKI4I9H0oVZWUg "Create an agentic workflow in AI Agent Studio so that AI agents can coordinate to solve complex problems."). |
   | Custom skill | Opens the AI Skill Kit home page. A skill is a self-contained unit of generative AI functionality that runs a prompt against a large language model (LLM) and returns a response. For more information, see [Create a skill](https://www.servicenow.com/docs/LKwxb28v59W_28ULmgLTkg "Create a custom skill for Otto. Custom skills extend the generative AI capabilities of Otto to fit your own use cases."). |
   | Intent | Opens the New intent form in AI Admin Center. An intent is a data record that captures and defines what a user is trying to accomplish in a chat request. Intent records help the system classify, understand, and route user input appropriately. For more information, see [Create an intent in AI Admin Center (Lux UI)](https://www.servicenow.com/docs/V3GacQeNC0poC11K37JQYQ "Create an intent record to standardize a customer input goal and enable multichannel intent detection, AI agent routing, and contact center analytics."). |
   | Subflow | Opens the New Subflow form in Assistant Designer. A subflow is an automated process that is part of a larger automated process. It consists of reusable actions and flow logic, data inputs, and outputs. For more information on creating an asset with the Assistant Designer asset library, see [Getting started with the Asset library in Assistant Designer](https://www.servicenow.com/docs/access?context=conversation-designer-virtual-agent&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US). |
   | Action | Opens the New Action form in Assistant Designer. An action is a single step or task performed by an AI agent, a workflow, or a subflow. For more information on creating an asset with the Assistant Designer asset library, see [Getting started with the Asset library in Assistant Designer](https://www.servicenow.com/docs/access?context=conversation-designer-virtual-agent&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US). |
   | Virtual assistant | Opens the Create an assistant page in Assistant Designer. A virtual assistant is the container for the end-to-end administrative configuration for a chat or voice conversation. For more information on creating a virtual assistant in Assistant Designer, see [Configure assistants overview](https://www.servicenow.com/docs/access?context=configure-now-assist-va&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US). |
   | Topic | Opens the Create a topic form in Assistant Designer. A conversational topic is used to structure back-and-forth conversations between the virtual agent and the end user. For more information on creating an asset with the Assistant Designer asset library, see [Getting started with the Asset library in Assistant Designer](https://www.servicenow.com/docs/access?context=conversation-designer-virtual-agent&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US). |
   | Catalog item | Opens the Catalog Builder. A catalog item is used to publish a service to users in the Service Catalog. For more information on creating a catalog item in Catalog Builder, see [Catalog Builder](https://www.servicenow.com/docs/access?context=catalog-builder&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US). |
   | Data asset | A custom dataset and data collection in AI Data Kit is used for evaluations in AI Skill Kit. Select AI Data Kit to go to the AI Data Kit home page. For more information on creating a dataset in AI Data Kit, see [Using AI Data Kit](https://www.servicenow.com/docs/Tl6hcBXsBfoM36VFgY~7Mg "Use AI Data Kit to add datasets to a data catalog to create collections for use in ServiceNow SDK."). Select Data asset to create the asset in AI Admin Center. For more information on creating a dataset with AI Admin Center, see [Create a data asset in AI Admin Center (Lux UI)](https://www.servicenow.com/docs/56Lc75rbgZdsmzLD9mCXpw "Create a dataset, generate synthetic data, and publish data collections to evaluate skills and agents."). |
   | Knowledge graph | Opens Knowledge Graph Designer home page. A knowledge graph is a graphical representation of real-world entities (tables) and their relationships. It's used to add context and meaning to information to enable intelligent search, insights, and AI-driven experiences. For more information on creating a knowledge graph in Knowledge Graph Designer, see [Using Knowledge Graph Designer](https://www.servicenow.com/docs/NxW6ELQX2VlF8wKOLcSqpQ "Use Knowledge Graph Designer to create customized Knowledge Graph schema that consist of nodes and edges."). |
   [Table 1. Options in the Create asset box]

   {#ai-admin-center-lux-create-asset__table_lux_create_asset}
4. Select the type of asset you want to create.  
   Depending on your selection, the application opens in a separate browser tab.
5. Complete the form for the new asset and submit it.

## Result

An asset is created and can be seen in the related asset library list.
**Related tasks**   

* [View your AI assets in the asset inventory (Next Experience UI)](https://www.servicenow.com/docs/anBPG3w_BsG7OAe5UdGGiA "Use the asset library to view and manage the AI assets in your instance.")
* [View your AI assets in the asset library (Lux UI)](https://www.servicenow.com/docs/jEVepe9aVULmrlKdwIoRTw "Use the asset library to view and manage the AI assets in your instance.")
* [Create an asset in the AI asset inventory (Next Experience UI)](https://www.servicenow.com/docs/g_ZfrXiBPEhvg9nzGVw1Zw "Use the asset inventory to create AI assets in your instance.")
* [Create an intent in AI Admin Center (Lux UI)](https://www.servicenow.com/docs/V3GacQeNC0poC11K37JQYQ "Create an intent record to standardize a customer input goal and enable multichannel intent detection, AI agent routing, and contact center analytics.")
* [Edit an intent in AI Admin Center (Lux UI)](https://www.servicenow.com/docs/pQ3Zh0H9CiVAb0hMZOpHnw "Edit the details and activation status of an intent record.")
* [Create a data asset in AI Admin Center (Lux UI)](https://www.servicenow.com/docs/56Lc75rbgZdsmzLD9mCXpw "Create a dataset, generate synthetic data, and publish data collections to evaluate skills and agents.")

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