---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Managing assist consumption (Lux UI)

# Managing assist consumption (Lux UI) {#ariaid-title1}

Release version: Australia  
Updated October 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Assist consumption page provides features that enable you to view the assists consumed on your instance.
Important:  
Lux is the new user experience for AI Admin Center. For more information on the Lux experience, see [AI Admin Center user experience (Lux UI)](https://www.servicenow.com/docs/lHQ~QQAqCp2om57kHgokVA#ai-admin-center-lux-user-experience "Use the AI Admin Center experience to set up, monitor, and manage your AI solutions.").

The Next Experience
AI Admin Center workspace is being prepared for future deprecation and will no longer be supported. For more information on the Next Experience UI, see [AI Admin Center workspace (Next Experience UI)](https://www.servicenow.com/docs/d7aSXEU_I2o5wKQYcOqhqA#now-assist-center-workspace "Use the AI Admin Center workspace to set up, monitor, and manage your AI solutions.").

In AI Admin Center version 6.1, the Next Experience and Lux user interfaces are both available.  
Note:  
This topic describes the AI Admin Center feature based on the Lux user experience (UI). There is no Next Experience UI version of this topic. An assist is the unit of measurement for AI usage on the ServiceNow AI Platform. Assists are used to measure usage of generative AI skills through performed skill actions. Users consume assists when they execute skill actions.

Different skill actions consume different numbers of assists based on complexity. An assist is not a 1:1 ration with a user action. Each skill carries an assist ratio reflecting its relative cost, and total assists are calculated by
multiplying the number of actions by the assist ratio. A simple summarization and a multi-step agentic execution consume very different amounts.

Three asset types consume assists: skills, conversational assistants, and AI agents and agentic workflows.

