---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# View and activate your top actions (Lux UI)

# View and activate your top actions in AI Admin Center (Lux UI) {#ariaid-title1}

Release version: Australia  
Updated October 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
View the top actions you can take right away to adopt AI capabilities on your instance.
Important:  
Lux is the new user experience for AI Admin Center. For more information on the Lux experience, see [AI Admin Center user experience (Lux UI)](https://www.servicenow.com/docs/lHQ~QQAqCp2om57kHgokVA#ai-admin-center-lux-user-experience "Use the AI Admin Center experience to set up, monitor, and manage your AI solutions.").

The Next Experience
AI Admin Center workspace is being prepared for future deprecation and will no longer be supported. For more information on the Next Experience UI, see [AI Admin Center workspace (Next Experience UI)](https://www.servicenow.com/docs/d7aSXEU_I2o5wKQYcOqhqA#now-assist-center-workspace "Use the AI Admin Center workspace to set up, monitor, and manage your AI solutions.").

In AI Admin Center version 6.1, the Next Experience and Lux user interfaces are both available.

## Before you begin

The ServiceNow Otto panel must be enabled to activate a proposed solution. Action items work with the ServiceNow Otto panel to guide you through the setup in a chat conversation. For more information, see [Enable the ServiceNow Otto panel (Lux UI)](https://www.servicenow.com/docs/uKgsD7iUtAob7OxELcM_Xg "Enable the ServiceNow Otto panel to have your AI assistant perform setup, configuration, and administrative tasks more quickly using natural language prompts.").

Role required: sn_na_center.nac_admin

## About this task

The Top actions section of the home page displays a series of AI-generated items that represent quick-start use cases. Each use case is tailored to your environment and proposed to help you implement AI
adoption, best practices, and administrative setup on the platform.

Follow these steps to review and activate a proposed solution.  
Note:  
This topic describes the AI Admin Center feature based on the Lux user interface (UI). If you're using the Next Experience UI for AI Admin Center, see the Next Experience UI version of this topic.

## Procedure

1. Navigate to AllAI Admin CenterHome or AdminAI Admin Center.  
   The AI Admin Center opens to the home page.

   The Top actions section of the home page displays a list of any action items identified for your instance. If there are no action items, the section doesn't appear.
   Figure 1. Top actions {#ai-admin-center-lux-view-top-actions__ai-admin-center-reuse-ph-app-task-navigation-lux}
2. **Optional:** Activate a proposed action item.
   1. Select the action item in the Top actions list.  
      The ServiceNow Otto panel starts a guided setup conversation. The panel describes the solution, confirms the current state, and asks you to confirm before
      making any change.

      Use natural language to have your AI companion implement the use case.
   2. Confirm the proposed action to implement it.  
      After you successfully activate a solution, the action disappears from the Top actions list and a confirmation message appears.
3. **Optional:** Select View all to see the list of proposed AI solutions.  
   The AI Solutions page opens.
   Figure 2. AI Solutions page
   1. Use the search and filter options to refine the list.  
      * Type in the search box and select the Search icon (![Search icon.]()) to filter by search criteria.
      * Select a combination of the filter options to filter by solution type and impact.
      {#ai-admin-center-lux-view-top-actions__ul_lux_ta_filter}
   2. Select Configure to activate a proposed solution.  
      The related application opens depending on the solution type.
   3. Activate the solution according to the application procedure.  
      For example, follow the [Activate an AI skill](https://www.servicenow.com/docs/_cxB8oDyWVk~yp8cPa8TMQ "Configure the triggers, settings, and display locations for AI skills to enable generative AI capabilities across the ServiceNow AI Platform.") steps to use the AI Admin Hub.
**Related tasks**   

* [Install and configure essential AI plugins using AI Admin Center](https://www.servicenow.com/docs/sKgiHRMcL8N1K__8yDww_g "Install the plugins required to enable AI solutions on your instance before activating use cases.")
* [View and activate actionable use cases in AI Admin Center (Next Experience UI)](https://www.servicenow.com/docs/d2~2R34U3y1V9Cp_fdToPA "View the top actions you can take right away to adopt AI capabilities on your instance.")

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