---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Configure Multi-Instance management for AI Control Tower

# Configure Multi-Instance management for AI Control Tower {#ariaid-title1}

Release version: Australia  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configuring Multi-Instance management for AI Control Tower.

## Before you begin

Note:  
The feature is available on Yokohama release onwards.

This feature isn't supported on Government Community Cloud (GCC) and on-premises instances.

Role required: AI Steward \[sn_ai_governance.ai_steward\]

## About this task

Note:  
Make sure the plugin com.glide.mif.mtls is active. If it is not installed, contact Now Support to activate the plugin com.glide.mif.mtls for MIF features.

## Procedure

1. Log in to the sub-prod instance and navigate to AllMulti-Instance ManagementManager Instances.  
   The Manager Instances list view page appears.
2. Select New.
3. Select the Application: AI Control Tower Core.
4. Select the Manager Instance.  
   Note:  
   The Approval field will show Awaiting Manager Confirmation.
5. Select Submit.
6. Log in to the valid prod instance (selected in the step 4) and navigate to Managed Instances.  
   A record will appear with the request status in auto-approved state. It gets auto-approved in 5 to 10 minutes.
7. Navigate to the Managed Instances tab on the Multi-instance Setup page to view all registered managed instances.

## Result

Multi-instance management is configured for the AI Control Tower.

For more information about Trust configuration and Trust configuration management, see [Cross-instance application trust configuration](https://www.servicenow.com/docs/access?context=grant-access-v2&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

For more information about AI asset synchronization process, see [Multi-Instance Setup](https://www.servicenow.com/docs/fAn0szSbG1sisPU0Aop6EA "The Multi-Instance Setup enables a prod (manager) instance to manage multiple sub-prod (managed) instances and facilitate communication for AI Control Tower.") section under Exploring the AI Control Tower configurations.

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