---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Create an AI connection for Salesforce

# Create an AI connection for Salesforce {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create an AI connection for Salesforce in AI Control Tower using the  AI Service Graph Connector for Salesforce (version 1.1.0).

## Before you begin

Role required: sn_ai_disc.discovery_admin and sn_cmdb_int_util.sgc_admin

## Procedure

1. Navigate to AI Control Tower.ConfigurationAI connections.
2. Select Salesforce from the available connectors and then select Create connection.
3. Review setup instructions page displays.  
   Note:  
   Verify to follow all the prerequisite steps.
4. Enter the details on Configure and test connection:
   1. Enter the Connection Name.
   2. Enter the Connection URL.
   3. Enter the OAuth Client ID.
   4. Enter the OAuth Token URL.
   5. Select Create and test connection.
   6. Select Continue.
   {#create-ai-connection-for-salesforce__substeps_upq_wsj_m3c}
5. Configure import schedule:
   1. Verify that both the parent-scheduled jobs, Discovery and Execution are active as they're shipped inactive.  
      Note:  
      Ensure to execute the Discovery-scheduled job first.
   2. Select Run according to your preference.
   3. To run frequency by demand, select Execute now.  
      Note:  
      This is an optional step as the schedule imports run according to the schedule.
   4. Select Continue.
6. Select the Confirm connection setup activity to verify whether the connection was configured.

## Result

Select View all connections to review the connection details. The created connection appears in the Installed connections list.

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