---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Add an Agent Client Collector (ACC) connection

# Add an Agent Client Collector (ACC) connection {#ariaid-title1}

Release version: Australia  
Updated August 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Block and unblock AI usage on managed devices by configuring Agent Client Collector (ACC) as a control enforcement point.

## Before you begin

Confirm the following:

* The Agent Client Collector (ACC) agent is deployed to the devices you want covered. For details, see [Agent Client Collector](https://www.servicenow.com/docs/access?context=acc-landing-page&version=australia&pubname=australia-it-operations-management&ft:locale=en-US).
* Devices with the deployed ACC agent can connect to your ServiceNow instance through a MID server or a proxy.
* If ACC is already installed and in use, confirm agents are reporting data on the ACC Agent health dashboard.

{#aict-configure-acc-cep__ul_pol_acc_cep_prereq}

Role required: sn_ai_governance.ai_steward

## About this task

## Procedure

1. Navigate to AllAI Control TowerHomeSettingsIntegrationsControl enforcement points.
2. On the Available connectors tab, select ACC.
3. Enter a name for this connection.
4. Confirm the Domain field.
5. **Optional:** Select a Connection Alias.
6. Activate the connector by selecting Active.
7. Select Submit.

## Result

The connection is created and appears on the Established connections tab.

## What to do next

ACC is configured as an control enforcement point for explicit block policies. For details, see [Create an Explicit Block policy](https://www.servicenow.com/docs/YmXLmKWc8VkrC3niejKYEA "Stop a user, a department, or everyone in your organization from using a specific AI agent, model, or domain.").

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