--- sourceDocument: Australia Enable AI sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences Release : - australia ft:locale : - en-US ft:publication_title : - Australia Enable AI ft:clusterId : - platai bundleId : - platai workflow : - Platform --- # Epic form # Epic form {#ariaid-title1} Release version: Australia Updated April 28, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Epic Form Release Version: Australia The Epic form in the AI Control Tower is essential for creating or editing epics, providing a structured way to manage and track project progress. Key fields include essential details such as the epic's name, description, state, owner, and planning state, among others. This form enables users to input and monitor vital information related to project execution. Show full answer Show less ## Key Features * **Name:** Required brief description of the epic. * **Description:** Detailed information about the epic. * **State:** Current working state, defaulting to Draft. * **Owner:** User assigned to the epic. * **Percent Complete:** Automatically calculated percentage of work completed. * **Methodology:** Indicates the Agile methodology used, defaulting to Scrum. * **Dates Section:** Allows input of planned and actual start and end dates. * **Details Section:** Captures additional information such as priority and story counts. * **WSJF Section:** For SAFe epics, calculates the WSJF score to prioritize epics based on business value. ## Key Outcomes By utilizing the Epic form, ServiceNow customers can effectively manage epics, ensuring that project details are accurately recorded and tracked. This structured approach not only enhances visibility into project progress but also enables better prioritization based on calculated metrics such as WSJF scores. The automatic calculations of various fields streamline the process, allowing teams to focus on delivering business value efficiently. Learn about the fields on the Epic form. Use this form to create or edit an epic from the Execute page in AI Control Tower. These fields are displayed on the Epic form. {#aict-plan-epic-form__table_epic_main_fields__entry__2} | Field | Description | |-|-| | Name | Brief description of the epic. This field is required. | | Description | Detailed information about the epic. | | State | Current working state of the epic. The default value is Draft. | | Owner | User assigned to this epic. | | Planning state | State of the epic in the planning backlog. The default value is New. | | Percent complete | Percentage of work completed for this epic. This value is calculated automatically. | | Primary goal | Goal associated with this epic as the primary goal. | | Strategic priority | Strategic priority associated with this epic. This value is populated automatically based on the primary goal. | | Enabler | Indicates whether this epic is an enabler. | | Methodology | Agile methodology used for this epic. The default value is Scrum. | | Department | Department associated with this epic. | | Work notes | Notes to capture updates and discussions on this epic as work progresses. | [Table 1. Epic form fields] {#aict-plan-epic-form__table_epic_main_fields} {#aict-plan-epic-form__table_epic_dates__entry__2} | Field | Description | |-|-| | Planned start date | Planned start date for this epic. | | Planned end date | Planned end date for this epic. | | Approved start date | Approved start date for this epic. | | Approved end date | Approved end date for this epic. | | Actual start date | Actual date on which work for this epic started. | | Actual end date | Actual date on which work for this epic was completed. | [Table 2. Dates section of the Epic form] {#aict-plan-epic-form__table_epic_dates} {#aict-plan-epic-form__table_epic_details__entry__2} | Field | Description | |-|-| | Priority | Priority of this epic. The default value is 4 - Low. | | Business capabilities | Business capabilities associated with this epic. | | Business application | Business application that this epic is related to. | | Other impacted business applications | Business applications that this epic has an impact on. | | Missing estimate | Number of stories in the epic that are missing estimates. This value is calculated automatically. | | Percent complete by count | Percentage of completed work in the epic, calculated using story count. This value is calculated automatically. | | T-Shirt size | Relative size estimate for this epic. | | Completed count | Number of completed stories in the epic. This value is calculated automatically. | | Completed estimate | Sum of the estimates of all completed stories in the epic. This value is calculated automatically. | | Total count | Total number of stories in the epic. This value is calculated automatically. | | Total estimate | Sum of the estimates of all stories in the epic. This value is calculated automatically. | | Percent complete by estimate | Percentage of completed work in the epic, calculated using story estimates. This value is calculated automatically. | [Table 3. Details section of the Epic formCapture additional details for this epic such as priority, business application, and story counts.] {#aict-plan-epic-form__table_epic_details} {#aict-plan-epic-form__table_epic_wsjf__entry__2} | Field | Description | |-|-| | WSJF score | Weighted Shortest Job First (WSJF) score used to prioritize and sequence epics to produce the most business value. An epic with the highest WSJF score gets the highest priority for implementation. This value is calculated automatically from the other fields in this section. | | Time criticality | Impact on the business when deadlines are missed, for example how projected revenue gains are reduced over time when deadlines are shifted. | | User business value | Business value of the job based on parameters such as impact on revenue or comparable capabilities available in the market. | | Risk reduction | Measure of how much risk this epic helps avoid. Consider whether the job adds business value in other ways, creates new business opportunities, or reduces risk for a future delivery. | | Job size | Estimated duration for completion of this epic. | [Table 4. WSJF section of the Epic formUse this section if this epic is a SAFe epic. The WSJF score is calculated automatically from the values in this section.] {#aict-plan-epic-form__table_epic_wsjf} **Related concepts** * [Monitoring AI plan execution in AI Control Tower](https://www.servicenow.com/docs/M4u0VNB3WuxePtVcF2eDHg "Monitor the delivery status of AI-related projects and epics from a single page in AI Control Tower, with widgets and lists that update dynamically when you apply filters.")