--- sourceDocument: Australia Enable AI sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences Release : - australia ft:locale : - en-US ft:publication_title : - Australia Enable AI ft:clusterId : - platai bundleId : - platai workflow : - Platform --- # Strategize AI plan # Strategizing the AI plan {#ariaid-title1} Release version: Australia Updated November 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Strategizing the AI plan The Strategize tab is designed for AI stewards to centralize and manage the AI strategic direction within their organization. It links AI investments to organizational goals, ensuring alignment of AI systems with business priorities. This workspace enables tracking of AI goals, targets, and strategic priorities, facilitating informed governance and investment decisions. Show full answer Show less ## Key Features * **Centralized Workspace:** Defines strategic intent behind AI initiatives and connects AI activities to business objectives. * **Monitoring AI Goals and Targets:** Tracks organizational goals related to AI adoption and measures progress through specific targets. * **Strategic Priorities:** Categorizes and ranks AI systems and initiatives to align with organizational priorities and guide intake, prioritization, and execution. * **Analytics Widgets:** Four interactive widgets provide real-time visualization of alignment and health across AI systems, targets, goals, and strategic priorities. These widgets display alignment percentages and status breakdowns using gauges and donut charts, which can be expanded for detailed views. * **Goals and Targets List:** Displays AI-related goals and their associated targets grouped by goal. The list supports searching, filtering, refreshing, and column personalization to help AI stewards manage and analyze progress efficiently. ## Practical Use for ServiceNow Customers ServiceNow customers using the Strategize tab can expect to: * Define and maintain clear AI goals tied directly to business outcomes. * Measure progress through well-defined targets, enabling data-driven AI governance. * Prioritize AI efforts effectively by linking AI systems and initiatives to strategic priorities. * Leverage real-time analytics to monitor AI system alignment and health, supporting proactive management of AI investments. * Utilize the integrated goals and targets list for comprehensive oversight and reporting. Overall, the Strategize tab empowers AI stewards to ensure AI initiatives deliver measurable business value while maintaining governance and strategic alignment across the enterprise. The Strategize tab gives AI stewards a view of the AI strategic direction for their organization. Goals, targets, and strategic priorities that guide AI investment and governance decisions are tracked in one place. ## Strategize tab overview {#aict-plan-strategize__section_strategize_overview} The Strategize tab provides a centralized workspace where AI stewards define the strategic intent behind AI investments. It connects organizational goals to AI systems, ensuring that AI activity across the enterprise is aligned to business priorities. AI stewards use the Strategize tab to: * Monitor AI goals that reflect the organization's intended outcomes from AI adoption. * Track targets that measure progress against each goal. * Establish strategic priorities that link AI systems and intake records to business objectives. {#aict-plan-strategize__ul_strategize_uses} The page is divided into the following components: * Four analytics widgets --- display alignment and status across AI systems, targets, goals, and strategic priorities. * Goals and targets list --- displays targets grouped by goal for all goals aligned to AI systems. {#aict-plan-strategize__ul_strategize_components} ## Analytics widgets {#aict-plan-strategize__section_strategize_widgets} The four analytics widgets display the current alignment and health status of AI systems, targets, goals, and strategic priorities. Each widget reflects the active filter state and can be expanded to a full-page view using the expand icon. {#aict-plan-strategize__table_strategize_widgets__entry__3} | Widget | What it displays | Status breakdown | |-|-|-| | AI system alignment | The percentage of AI systems aligned to at least one strategic goal, shown as a gauge, with the count of aligned systems out of the total displayed below. | Not applicable. The gauge reflects alignment percentage only. | | Targets | The total count of targets for goals aligned to AI systems, shown as a donut chart. | Red, Green, and Yellow segments indicate target health status. | | Goals | The total count of goals aligned to AI systems, shown as a donut chart. | Green, Yellow, None, and Red segments indicate goal status. | | Strategic priorities | The total count of strategic priorities aligned to AI systems, shown as a donut chart. | Green, Red, and Yellow segments indicate strategic priority status. | [Table 1. Analytics widgets] {#aict-plan-strategize__table_strategize_widgets} ## Goals and targets list {#aict-plan-strategize__section_strategize_goals_targets_list} The Goals \& targets list displays targets of goals that are aligned to AI systems, grouped by goal. Each goal row is collapsible and shows the targets associated with that goal. The list supports search, filter, refresh, and column personalization. {#aict-plan-strategize__table_smp_2h1_cjc__entry__3} | List name | Source tables | Records displayed | |-|-|-| | Goals and targets | * sn_gf_goal * sn_gf_goal_target {#aict-plan-strategize__ul_tmp_2h1_cjc} | Goals and their targets appear in the list when any of the following conditions is met: * Goal's Category is Artificial Intelligence. * Type of the goal's strategic priority is Artificial Intelligence. * Linked product belongs to the cmdb_ai_system_component_product_model table, which includes generative AI, agentic AI, and other subclasses. {#aict-plan-strategize__ul_ump_2h1_cjc} | [Table 2. AI-related strategize list] {#aict-plan-strategize__table_smp_2h1_cjc} ## Goals {#aict-plan-strategize__section_strategize_goals} Goals represent the high-level outcomes the organization wants to achieve through AI investment. Each goal provides the strategic context that downstream prioritization and execution decisions reference. AI stewards create goals from the Strategize tab and associate them with one or more targets to make progress measurable. ## Targets {#aict-plan-strategize__section_strategize_targets} Targets define the specific, measurable criteria that indicate whether a goal is being achieved. Each target is linked to a parent goal and provides the quantitative or qualitative benchmark that AI stewards and stakeholders use to evaluate AI strategy performance. ## Strategic priorities {#aict-plan-strategize__section_strategize_priorities} Strategic priorities rank and categorize AI activity so that intake records, demands, and execution efforts can be evaluated against organizational intent. A strategic priority connects an AI system or initiative to a goal, providing the link that the Prioritize and Execute tabs use to surface the most business-relevant work.