---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Contract repository AI agent

# Contract repository AI agent {#ariaid-title1}

Release version: Australia  
Updated June 1, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Contract repository AI agent

The Contract repository AI agent in ServiceNow automates the retrieval and analysis of contract details for a specified record.
It extracts key metadata and contractual obligations, calculates average lead times for similar contracts, and integrates seamlessly into contract management workflows without requiring user input.
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## Key Features

* **Contract Details Retrieval:** Automatically fetches vendor, supplier, account information, contract model, and document attachment IDs for the specified contract record.
* **Metadata Extraction:** Initiates asynchronous extraction of critical contract metadata such as effective dates, renewal and termination notice periods, and auto-renewal clauses, continuing even if errors occur.
* **Obligations Extraction:** If the obligations plugin is active, it concurrently extracts contractual obligations from the contract document.
* **Average Lead Time Calculation:** Computes the average lead time for similar contracts when vendor, supplier, or account data is present, aiding in contract performance analysis.
* **Configuration Options:** Controls include enabling third-party or AI specialist access, managing long-term memory for contextual interactions, and defining user roles for agent access.
* **Integration and Automation:** Triggers can be configured via business rules such as "Agentic AI - Set reminders for contract" to automate contract lifecycle tasks, and the agent is enabled for use within the ServiceNow Otto AI panel for enhanced workflow orchestration.

## Practical Benefits for ServiceNow Customers

* Accelerates contract data processing by automating metadata and obligation extraction, reducing manual effort and errors.
* Improves contract lifecycle management with timely insights like average lead times and renewal reminders.
* Supports compliance and risk management through detailed obligation extraction when the related plugin is active.
* Offers flexible access controls and configuration settings to fit organizational security and operational policies.
* Enhances AI-driven contract workflows with seamless integration into the ServiceNow platform and Agentic AI capabilities.  
This AI agent retrieves contract repository details for a specified record, including vendor information, contract model, and document attachment IDs. It also calculates the average lead time for similar contracts when vendor,
supplier, or account data exists.

## Workflow {#cm-contract-repository-ai-agent__zsmdlwierhjt}

The agent retrieves contract repository details and starts metadata and obligation extraction for a specified record. It also initiates asynchronous extraction of key metadata from contract documents, such as effective dates, renewal and termination notice periods, and auto-renewal clauses.

1. Retrieve the contract repository details for the specified record, including vendor, supplier, or account information, the contract model, and whether the obligations plugin is active.
2. Start metadata extraction for the contract document, such as effective date, end date, and renewal and termination notice periods, without waiting for it to finish, and continue even if it encounters an error.
3. If the obligations plugin is active, also start extraction of contractual obligations from the document without waiting for it to finish, and continue even if it encounters an error.
4. If vendor, supplier, or account information is available, calculate the average lead time for similar contracts.
5. Complete these steps automatically without asking the user for any input.
{#cm-contract-repository-ai-agent__ol_cm_contract_repository}  
{#cm-contract-repository-ai-agent__zsmdlwierhjt__entry__2}

| Field | Description |
|-|-|
| Allow third party to access this AI agent | When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the External discoverable field. |
| Allow AI specialists to access this AI agent | When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the Specialist enabled field. |
| Manage long-term memory | When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see [ServiceNow Otto AI agents reference](https://www.servicenow.com/docs/MUqSU8rHp3ao~q3QEWgHkA "Find more information about user roles, tables, and the different properties that are installed in ServiceNow Otto AI agents."). |
| Tools | Scripts :   Calculate average lead time of similar contracts :   Get Contract repository details :   Initiate metadata extraction :   Initiate Obigation Extraction |
| Allowed user roles The specific user roles that can access this AI agent. | sn_cm_gen_ai.ai_contract_fulfiller |
| Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. | sn_cm_gen_ai.ai_contract_fulfiller, sn_lg_ops.request_fulfiller, sn_cm_core.contract_fulfiller, contract_manager, sn_cm_obligation.obligation_fulfiller |
| Triggers | Activate the following business rules to trigger the agent. * Agentic AI - Set reminders for contract * Agentic AI Set reminders for Econtract {#cm-contract-repository-ai-agent__ul_js2_m3s_5kc} business rule to trigger the agent. |
| Channels | Enable the AI agent for the ServiceNow Otto panel. |
| Used in agentic workflows | Renewal notice period remainder |
[Table 1. Configuration]

For more information, see [Contract Management Pro](https://www.servicenow.com/docs/access?context=cncore-cmpro-landing-page&version=australia&pubname=australia-employee-service-management&ft:locale=en-US).