---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Configure

# Configuring Content Understanding {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the capabilities in Content Understanding to extract, analyze, and answer questions about your document and visual content.  
Configuration depends on the capability you want to use. The Extract information from documents skill (Information Extraction skill) and Attachment Summarization are configured in the AI Admin Hub. The Content insights AI agent is configured in AI Agent Studio. Use the following topics to set up and configure Content Understanding:

* [Configure Information Extraction skill](https://www.servicenow.com/docs/7bSUJ8ePebeAWYn8QOeLpg "Configure the Extract information from documents skill (Information Extraction skill) to define how AI agents identify and pull structured data from unstructured sources. Use this configuration to control extraction behavior, map output fields, and integrate results into your workflows.")
* [Configure Content insights AI agent](https://www.servicenow.com/docs/tXI~z8voVXgadka01j3J9Q "Configure the Content Insights AI agent to control which roles can access it, how it is triggered, and which chat assistants surface it.")
* [Configure Attachment Summarization skill](https://www.servicenow.com/docs/iUAP_pLKfcqmBvvblZH0rA "Configuring Attachment Summarization skill to automate key information extraction from documents.")