---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Create prompt assets

# Create prompt assets {#ariaid-title1}

Release version: Australia  
Updated April 13, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read  
Create AI assets to track and manage the life cycles of your prompts.

## Before you begin

Role required: sn_ai_governance.ai_steward or sn_ai_asset_mgmt.ai_asset_owner  
Note:  
Users with the AI asset owner \[sn_ai_asset_mgmt.ai_asset_owner\] role can only create AI assets and submit them for life-cycle review. They can't start or complete any life-cycle reviews.

## About this task

A prompt is the instructive input that you provide to AI models to elicit specific responses or outputs. Examples of prompts include instructions, questions, and commands.

When you manually create an AI asset, it defaults to the Design state.

## Procedure

1. Navigate to AllAI Control TowerHomeInventoryAssets.
2. On the Inventory page, select Add AI asset.  
   The Add AI asset dialog box opens.
3. In the dialog box, select Enter asset details.
4. From the list of available asset types, select Prompt.  
   The dialog box closes and you're automatically redirected to the Add prompt asset form.
5. On the form, fill in the fields.  
   {#create-prompt-assets-newexperience__table_xhd_l25_bfc__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the prompt. |
   | Provider | People or organization that developed the prompt. |
   | Version | Version of the prompt. |
   | Description | Brief description of the prompt. |
   | Documentation | Additional information about the prompt, such as the method used to evaluate the accuracy and quality of AI model responses based on the given input. |
   | Asset state | Current state of the prompt. Select one of the following options: * Design * Build * Available * Deployed {#create-prompt-assets-newexperience__ul_ayb_41y_xjc} |
   | Managed by | User who is assigned to manage the prompt. This field is automatically set to the user who creates the prompt asset. Note: This field is editable only if you have the AI steward \[sn_ai_governance.ai_steward\] role. If you have the AI asset owner \[sn_ai_asset_mgmt.ai_asset_owner\] role, this field is read-only. |
   | AI model | AI model that the prompt is associated with. |
   | Prompt information | Input that you want to provide to AI models. |
   [Table 1. Add prompt asset form]

   {#create-prompt-assets-newexperience__table_xhd_l25_bfc}
6. Select Save draft to save the details in the form or select Cancel that provides you with the following options:  
   * Keep editing: to continue editing the form.
   * Save draft and exit: saves the form and you exit the form.
   * Discard and exit: your unsaved changes are discarded and you exit the form.
   {#create-prompt-assets-newexperience__ul_tgb_hpl_cjc}
7. Select Submit for review.  
   The Asset record page opens and your asset is in an unmanaged state. You can edit details related to your asset on the Details tab by using the pencil icon in the sections titled About this asset and Use and purpose.
8. If you have the AI steward \[sn_ai_governance.ai_steward\] role, select the Actions menu and then select Start lifecycle review.  
   Important:  
   Only users with the AI steward \[sn_ai_governance.ai_steward\] role can start the life-cycle review.  
   The Start AI steward review dialog box opens.
9. In the Managed by field of the dialog box, search for and select the user that you want to assign the life-cycle review to.  
   Important:  
   You must select a user with the AI steward \[sn_ai_governance.ai_steward\] role.
10. Select Start review.  
    The asset automatically changes from an unmanaged asset to a managed asset and starts the onboarding workflow. The Lifecycle tab now contains three sub tabs: Onboard,
    Maintain, and Retire. The Maintain, and Retire are disabled and are enabled once onboarding is complete.

    The Onboard sub tab contains the Onboarding playbook with tasks displayed. If tasks are not already present in the Onboarding playbook, users with the AI steward \[sn_ai_governance.ai_steward\]
    role can create tasks by selecting New and assign them to other AI stewards.
11. If you're assigned to the life-cycle review, select Mark complete to complete each activity in the onboarding playbook.  
    If your tasks are open and you select Mark complete, those tasks automatically get closed with the Closed skipped state and you move to the next stage of onboarding. Once
    you move forward, you can no longer create tasks in the previous stage.

    You can select the Actions menu and select Reject request to cancel the onboarding playbook and mark this asset as unmanaged.

    When all stages in the onboarding playbook are marked as complete, the playbook status updates to Completed. The Maintain and Retire tabs show a
    status of Not Started.  
    Note:  
    The end-to-end onboarding process from start to finish may take a few days.
{#create-prompt-assets-newexperience__steps_b2b_mmr_x3c}

*[\>]: and then


