---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Evaluating AI systems

# Evaluating AI systems {#ariaid-title1}

Release version: Australia  
Updated May 18, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Monitor the quality and safety of select AI systems by enabling evaluations.

Evaluation must be enabled for an AI system before quality and safety scores are generated for it. You can enable evaluation for a single AI system or for multiple AI systems at the same time. Evaluation can also be turned on as part
of moving an asset to managed status. For more information, see [Move AI assets to managed](https://www.servicenow.com/docs/3ONiw8vBTF8NzTyIb6HYtw "Bring discovered or imported AI assets into your governance program by moving them to managed status, making them eligible for lifecycle review, evaluation scoring, risk classification, and value measurement.").

Disable evaluation when an AI system no longer needs active scoring. For example, you might disable evaluation when an AI system is no longer in used or when you want to reduce evaluation load for a period of time. Historical scores
are retained and remain accessible on the asset record. Evaluation can be re-enabled at any time as long as the asset remains managed.