---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Unblock Arc on devices

# Unblock ServiceNow Arc on user devices {#ariaid-title1}

Release version: Australia  
Updated October 28, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Let users launch ServiceNow Arc again on machines where you previously blocked it.

## Before you begin

Role required: sn_ai_governance.ai_steward

## Procedure

1. Navigate to AllAI Control TowerHomeInventoryAssets.
2. Open the ServiceNow Arc agent record.
3. Select the Fleet tab.
4. Select the check box for each instance that you want to unblock.  
   You can unblock only instances with an Install Status of In Maintenance.
5. Select the more actions icon.
6. Select Unblock.
7. In the confirmation dialog box, review the people listed under Fleet.
8. Select Unblock to confirm.

## Result

The Install Status of each unblocked instance changes to Installed, and the people on those devices can launch Arc again.

*[\>]: and then