---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Edit a use case

# Edit a use case {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Update an existing use case to modify its name, fields, tables, questions, integrations, and flows. Use cases marked as read-only must be copied before you can edit them.

## Before you begin

Role required: DocIntel Admin \[sn_docintel.admin\] or DocIntel Manager \[sn_docintel.manager\] role

## About this task

Use cases marked as read-only can't be edited. To edit a read-only use case, first make a copy of it. For more information, see [Copy a use case](https://www.servicenow.com/docs/JMWOGf~Yc23wsrHxpvR~jw "Copy an existing use case to use as a starting point for a similar one. The copy includes the original fields, tables, questions, integrations, and flows.").

## Procedure

1. Navigate to AllNow Assist AdminSkills.
2. In the workflow list, select Platform.
3. In the Platform skills list, find a applicable skill.
4. Select Edit in the options menu (![]()) for that skill.
5. In the row of the use case you want to edit, select Edit in the options menu (![Options menu icon]() ).
6. Make changes as needed.  
   For more information on use case setup, see [Set up a use case](https://www.servicenow.com/docs/7i2Se9AZ5Ls1TvXR7fZJPA "Create a use case to define the information to extract from a document for processing.").
{#edit-use-case__steps_vj1_1rp_ckc}

*[\>]: and then