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sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

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    - australia

ft:locale :

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ft:publication_title :

    - Australia Enable AI

ft:clusterId :

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---

# Configuring API credentials for generative AI capabilities

# Configuring API credentials for generative AI capabilities {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the credentials and connections for your preferred generative AI service provider to integrate third-party generative AI on the ServiceNow AI Platform.
You can use several different models and generative AI service providers to integrate into your custom flows, scripts, and topics.

* [Amazon Bedrock](https://www.servicenow.com/docs/leARuX5qwFlmLCJjDWl9QA "Configure your API credentials to use AWS Bedrock as your LLM provider for Generative AI Controller capabilities.")
* [Azure OpenAI](https://www.servicenow.com/docs/mNtoXIjXt6QEYqYHQNGU4Q "Configure your API credentials to use Azure OpenAI as your LLM provider for Generative AI Controller capabilities.")
* [Google - AI Studio](https://www.servicenow.com/docs/AQMW7dmXIRGzg33sfZZNnQ "Configure your API credentials to use Google AI Studio as your LLM provider for Generative AI Controller capabilities.")
* [Google - Vertex AI](https://www.servicenow.com/docs/ZjvPDCDxBvnz03SER96hnA "Configure your API credentials to use Google Vertex AI as your LLM provider for Generative AI Controller capabilities.")
* [IBM watsonx](https://www.servicenow.com/docs/h_yiVbFTmow1yTyYjK3m8g "Configure your API credentials to use IBM watsonx Granite models as your LLM provider for Generative AI Controller capabilities.")
* [OpenAI](https://www.servicenow.com/docs/hNEHldFWAM6VwgUtKWuPuw "Configure your API credentials to use OpenAI as your LLM provider for Generative AI Controller capabilities.")
* [Generic third-party LLM](https://www.servicenow.com/docs/8uoH_AVjT_nFDikA~P76Fg "Use a generic LLM connector to connect an external AI provider to Generative AI Controller to use generative AI capabilities in your instance.")