---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Act on AI asset governance insight recommendations

# Act on AI asset governance insight recommendations {#ariaid-title1}

Release version: Australia  
Updated October 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Resolve Stalled Lifecycle Tasks and Significant Issues recommendations to keep AI systems moving through their governance life cycle.

## Before you begin

Role required: sn_ai_governance.ai_steward

## About this task

The Your top recommendations widget on the Risk \& Compliance tab under Govern surfaces recommendations from the Stalled Lifecycle Tasks and Significant Issues insights.

## Procedure

1. Navigate to AllAI Control TowerHomeGovernRisk \& Compliance.
2. Act on recommendations from Stalled Lifecycle Tasks:
   1. Select the arrow next to a stalled task item.  
      The list of lifecycle tasks on that AI system that have seen no progress or updates opens.
   2. In the task list, select a task to open its details.
   3. Take action to resume the task, such as updating the task status, reassigning it, or adding a work note.  
      You can also select Automate with Otto to have an AI agent act on the recommendation for you. For information about completing a lifecycle task, see [Complete a lifecycle task](https://www.servicenow.com/docs/jEKtMFl4STTGdEgX2dDowQ "Advance a managed AI asset through its lifecycle by completing the reviews, assessments, or approvals that an asset lifecycle playbook requires.").  
      Important:  
      Automate with Otto uses an unsupervised AI agent to act on this recommendation. AI-generated actions can be inaccurate or incomplete. Review the recommendation and the task it applies to before you select
      Automate with Otto.

   {#gov-airc-resolve-ai-asset-insight-recommendations__substeps_slt_tkc}  
   When you address a stalled task (such as completing it, updating its status, or reassigning it), it is removed from the recommendation list. The AI system moves forward through its governance life cycle.
3. Act on recommendations from Significant Issues:
   1. Select the arrow next to a significant issue item.  
      The list of open issues associated with that AI system opens.
   2. In the issue list, select an issue to open its details and review its impact on risk or compliance.
   3. Take action to mitigate or resolve the issue, such as updating the issue status, adding mitigation steps, or assigning a remediation owner.

   {#gov-airc-resolve-ai-asset-insight-recommendations__substeps_kf2_1cw_tkc}  
   When you resolve a significant issue (such as closing it, implementing mitigations, or reducing its compliance impact), it is removed from the recommendation list. The risk and compliance posture of your AI system improves.
4. To view all recommendations, select See all Recommendations in Activity Center.  
   For information about resolving a recommendation from the full list, see [Resolve an AI recommendation](https://www.servicenow.com/docs/OLxrPF7cDCA0zq8IMSw5eA "Address an issue or opportunity by running an unsupervised agent, working through a guided conversation with a supervised agent, or resolving the issue yourself.").  
   The full list of assigned and unassigned action items generated by both insights appears.
{#gov-airc-resolve-ai-asset-insight-recommendations__steps_ldw_wbw_tkc}
**Related concepts**   

* [Detecting governance insights](https://www.servicenow.com/docs/OLoVKbm4Mga7m3k~bt8uCw "Scheduled detection jobs evaluate your AI portfolio and generate the Stalled Lifecycle Tasks and Significant Issues insights that appear as recommendations.")

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