---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Box Spoke AI agents

# Box Spoke AI agents {#ariaid-title1}

Release version: Australia  
Updated September 30, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The following AI agents are available for Box Spoke.
* **[Box document management AI agent](https://www.servicenow.com/docs/Ohwbx2XKDE1xkkng8GdARg)**   
  This AI agent manages Box documents. It uploads, moves, and removes files, looks up file IDs, searches content, adds metadata to files, and attaches Box files to ServiceNow records.
* **[Box document sharing AI agent](https://www.servicenow.com/docs/tIBWyG2RYz_bxmY72VX8Pg)**   
  This AI agent manages sharing and collaboration in Box. It creates shared links, looks up folder collaborators, and adds or removes collaborators.
* **[Box group management AI agent](https://www.servicenow.com/docs/lxV8P3A9A7PG~qN7mi2kFg)**   
  This AI agent manages Box groups. It creates, updates, and deletes groups.
* **[Box folder management AI agent](https://www.servicenow.com/docs/zFf4wBsQU5PbghwymyN6EA)**   
  This AI agent manages Box folders. It creates folders, looks up folder IDs, and deletes folders.
* **[Box legal hold management AI agent](https://www.servicenow.com/docs/ruM0bU9V83t9vGd7gc~uIw)**   
  This AI agent manages Box legal hold policies. It creates, updates, unassigns, and removes policies and looks up policies and policy assignments.
* **[Box metadata management AI agent](https://www.servicenow.com/docs/1RJa7VNfRfgt2Pc9oMCFUQ)**   
  This AI agent retrieves Box metadata instances on files and folders, by file or folder ID or by metadata scope and template key.
* **[Box retention policy management AI agent](https://www.servicenow.com/docs/FO~ycmdpnuf~d_0nB0h~5A)**   
  This AI agent manages Box retention policies. It looks up policies and policy assignments and updates retention policies.
* **[Box user management AI agent](https://www.servicenow.com/docs/vuVKe7jGQ4zooQ4QHRXNbA)**   
  This AI agent manages Box users. It creates, updates, enables, disables, and deletes users, looks up user IDs, and adds users to groups.