--- sourceDocument: Australia Enable AI sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences Release : - australia ft:locale : - en-US ft:publication_title : - Australia Enable AI ft:clusterId : - platai bundleId : - platai workflow : - Platform --- # Microsoft Endpoint Configuration Manager application targets addition AI agent # Microsoft Endpoint Configuration Manager application targets addition AI agent {#ariaid-title1} Release version: Australia Updated October 5, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Microsoft Endpoint Configuration Manager application targets addition AI agent This AI agent streamlines the deployment process in Microsoft Endpoint Configuration Manager by adding collections as deployment targets for applications. It interacts with users to gather deployment details, confirms the configurations, and executes the deployment while providing result feedback or error explanations. Show full answer Show less ## Workflow * Prompts the user to specify the collection type and collection name or ID, and helps select the correct collection if multiple matches occur. * Requests the application name or ID and assists in selecting the correct application if multiple matches are found. * Asks whether the deployment is to install or uninstall the application, and whether the deployment purpose is Available or Required. * Allows the user to choose between the default enforcement deadline or specify a custom date and time. * Summarizes all deployment details for user confirmation before proceeding. * Adds the selected collection as a deployment target for the application and reports the outcome or any errors encountered. ## Configuration and Access Controls * **Third-party access:** Disabled by default; can be enabled to allow third-party AI agents to use this agent. * **AI specialist access:** Disabled by default; enabling it provides additional configuration options such as mapping inputs and response templates. * **Long-term memory:** Disabled by default; when enabled, previous user interactions are used as context for improved responses. ## Tools and Integration The agent leverages specific tools and scripts such as "Look up Application by Name," "Look up Collection by Name," and a "Subflow Add Target Collection to Application" to perform its tasks efficiently. ## Security and Roles * **Allowed user roles:** Only users with the `sncsd.CSD Admin` role can access and use this AI agent. * **Data access roles:** Access to data and actions are also restricted to users with the `sncsd.CSD Admin` role. ## Deployment and Usage * The AI agent can be configured as part of Virtual Agent or ServiceNow Otto panel assistants using the Assistant Designer. * It can be integrated into agentic workflows, particularly within the Microsoft Endpoint Configuration Manager Collection Management Agentic Team. * Optional triggers can be defined by administrators to automate interactions with this AI agent. ## Benefits for ServiceNow Customers This AI agent simplifies and accelerates application deployment targeting within Microsoft Endpoint Configuration Manager by automating collection selection and deployment configuration. It reduces manual errors, enhances deployment accuracy, and provides clear user guidance and confirmation throughout the process, catering to administrators with the appropriate roles. This AI agent adds collections as deployment targets to applications in Microsoft Endpoint Configuration Manager. It collects the collection, application, and deployment settings, confirms the request with the user, and reports the result. ## Workflow {#inth-csdv2-microsoft-endpoint-configuration-manager-application-targets-addition-ai-agent__poftymwasrry} The agent helps the user deploy an application in Microsoft Endpoint Configuration Manager by adding a collection as a target of that application. 1. Ask the user for the collection type and the collection name or ID. 2. Look up the collection by name and, if several match, ask the user to choose the correct one. 3. Ask for the application name or ID. 4. Look up the application by name and, if several match, ask the user to choose the correct one. 5. Ask whether the deployment should install or uninstall the application, and whether its purpose is Available or Required. 6. Ask whether to use the default enforcement deadline or a date and time that the user specifies. 7. Summarize the deployment details and ask the user to confirm. 8. Add the collection as a target of the application and report the result, or explain any error that occurred. {#inth-csdv2-microsoft-endpoint-configuration-manager-application-targets-addition-ai-agent__ol_apm_zdu_hhr} {#inth-csdv2-microsoft-endpoint-configuration-manager-application-targets-addition-ai-agent__poftymwasrry__entry__2} | Field | Description | |-|-| | Allow third party to access this AI agent | When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the External discoverable field. | | Allow AI specialists to access this AI agent | When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the Specialist enabled field. | | Manage long-term memory | When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see [ServiceNow Otto AI agents reference](https://www.servicenow.com/docs/MUqSU8rHp3ao~q3QEWgHkA "Find more information about user roles, tables, and the different properties that are installed in ServiceNow Otto AI agents."). | | Tools | Scripts : Look up Application by Name : Look up Collection by Name Subflow : Add Target Collection to Application | | Allowed user roles The specific user roles that can access this AI agent. | sn_csd.CSD Admin | | Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. | sn_csd.CSD Admin | | Triggers | Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://www.servicenow.com/docs/NXqRJBQV_Vw00FEzklcAJw "In the guided setup for an AI agent, add triggers to run the AI agent automatically when certain conditions are met."). | | Channels | Configure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://www.servicenow.com/docs/access?context=configure-now-assist-va&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US). | | Used in agentic workflows | Microsoft Endpoint Configuration Manager Collection Management Agentic Team | [Table 1. Configuration] **Related topics** * [Client Software Distribution 2.0 application](https://www.servicenow.com/docs/access?context=csd-app-2&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) * [Integration Hub solutions](https://www.servicenow.com/docs/access?context=solutions&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)