---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Google Meet artifacts management AI agent

# Google Meet artifacts management AI agent {#ariaid-title1}

Release version: Australia  
Updated September 30, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
This AI agent retrieves Google Meet artifacts. It looks up meeting recordings, full transcripts, and individual transcript entries.

## Workflow {#inth-google-meet-google-meet-artifacts-management-ai-agent__gicvldgykzrh}

The agent helps the user find recordings and transcripts from Google Meet conferences.

1. Ask the user what they want to do and collect the details the action needs, such as the conference record.
2. Look up a specific recording or list the recordings for a conference.
3. Look up a specific transcript or list the transcripts for a conference.
4. Look up individual transcript entries.
5. Report the outcome to the user, including details of any error.
{#inth-google-meet-google-meet-artifacts-management-ai-agent__ol_mdw_zyu_vkm}  
{#inth-google-meet-google-meet-artifacts-management-ai-agent__gicvldgykzrh__entry__2}

| Field | Description |
|-|-|
| Allow third party to access this AI agent | When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the External discoverable field. |
| Allow AI specialists to access this AI agent | When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \[sn_aia_agent_config\] table on the Specialist enabled field. |
| Manage long-term memory | When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see [ServiceNow Otto AI agents reference](https://www.servicenow.com/docs/MUqSU8rHp3ao~q3QEWgHkA "Find more information about user roles, tables, and the different properties that are installed in ServiceNow Otto AI agents."). |
| Tools | Flow Actions :   Look up Recording :   Look up Recordings Stream :   Look up Transcript :   Look up Transcript Entries Stream :   Look up Transcript Entry :   Look up Transcripts Stream |
| Allowed user roles The specific user roles that can access this AI agent. | snc_internal |
| Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take. | snc_internal |
| Triggers | Optional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://www.servicenow.com/docs/NXqRJBQV_Vw00FEzklcAJw "In the guided setup for an AI agent, add triggers to run the AI agent automatically when certain conditions are met."). |
| Channels | Configure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://www.servicenow.com/docs/access?context=configure-now-assist-va&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US). |
| Used in agentic workflows | Not applicable. |
[Table 1. Configuration]

**Related topics**   

* [Google Meet Spoke](https://www.servicenow.com/docs/access?context=google-meet-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)
* [Integration Hub spokes](https://www.servicenow.com/docs/access?context=spokes-list&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)