---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# PagerDuty Spoke AI agents

# PagerDuty Spoke AI agents {#ariaid-title1}

Release version: Australia  
Updated September 30, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The following AI agents are available for PagerDuty Spoke.
* **[PagerDuty audit management AI agent](https://www.servicenow.com/docs/uf0Xj7dxQHdR8fTw6bU1CQ)**   
  This AI agent retrieves PagerDuty audit records to support compliance and operational review.
* **[PagerDuty business service management AI agent](https://www.servicenow.com/docs/Ts8VqUnu_aSdVnin8mPXzA)**   
  This AI agent manages PagerDuty business services. It creates, updates, and deletes business services and looks up business services, their subscribers, and their dependencies.
* **[PagerDuty escalation policy management AI agent](https://www.servicenow.com/docs/1zGMH1w9VNhEYANXe5D8nA)**   
  This AI agent manages PagerDuty escalation policies. It creates, updates, and deletes policies and looks up a specific policy or a list of policies.
* **[PagerDuty extension management AI agent](https://www.servicenow.com/docs/eAHvz7ncqLelU5fHDE2nVA)**   
  This AI agent manages PagerDuty extensions. It creates and updates extensions and looks up a specific extension or a list of extensions.
* **[PagerDuty incident management AI agent](https://www.servicenow.com/docs/L98StumBXAgJmr8V3YS~AQ)**   
  This AI agent manages PagerDuty incidents. It creates and updates incidents and looks up a specific incident by ID or a list of incidents.
* **[PagerDuty notification management AI agent](https://www.servicenow.com/docs/c7xnth41UjAGGpfBkvP6gQ)**   
  This AI agent retrieves PagerDuty notifications so that users can review the alerts that were sent.
* **[PagerDuty schedule management AI agent](https://www.servicenow.com/docs/LkPj8FC5_T77b7ChzL7gqg)**   
  This AI agent retrieves PagerDuty schedules. It looks up a specific schedule by ID or a list of schedules.
* **[PagerDuty service management AI agent](https://www.servicenow.com/docs/o90WHb5r2TswrbG0HylmrA)**   
  This AI agent manages PagerDuty services. It creates and updates services and looks up a specific service by ID or a list of services.
* **[PagerDuty tag management AI agent](https://www.servicenow.com/docs/ZAjzaGfCa8dvTQAa2usL0g)**   
  This AI agent manages PagerDuty tags. It creates, looks up, assigns, and deletes tags used to categorize PagerDuty resources.
* **[PagerDuty team management AI agent](https://www.servicenow.com/docs/20HsvKghG9Iu6Bq8avx3iQ)**   
  This AI agent manages PagerDuty teams. It creates, updates, and deletes teams, adds and removes users and escalation policies, and looks up teams, their users, and their subscriptions.
* **[PagerDuty user management AI agent](https://www.servicenow.com/docs/B5Ojiwr~I3vqLa7RNptGfw)**   
  This AI agent manages PagerDuty users. It creates, updates, and removes users, lists users, and looks up who is currently on call.