---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Supported languages

# Languages supported by Content Understanding {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use this reference to identify which languages the Content Understanding application supports for text-based and image-based files, and which optical character recognition (OCR) model applies to each language group.
For text-based files, the AI recognizes any language supported by the selected or default model, as described in the model card for the LLM. For more information on LLMs, see [Large language models used by Content Understanding](https://www.servicenow.com/docs/Qcu_7obrQJaaZ6iPQwVq_g "The Content Understanding application uses large language models (LLMs) to support generative AI and agentic AI capabilities.").

For image files that require OCR to detect text, OCR models support different language groups. The language selected during use case setup helps the OCR model detect text in the images. For more information, see [Set up a use case](https://www.servicenow.com/docs/7i2Se9AZ5Ls1TvXR7fZJPA "Create a use case to define the information to extract from a document for processing.").

The following OCR models are available.
{#languages-supported__table_g4r_4gj_ggc__entry__2}

| OCR model | Languages supported |
|-|-|
| Latin model (Default) | English, Dutch, French, German, Italian, Portuguese, and Spanish |
| CJ model | Japanese and Chinese (simplified) |
[Table 1. OCR models for Content Understanding]

{#languages-supported__table_g4r_4gj_ggc}