---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Map a long-term memory category to an AI agent

# Map Long-term memory category {#ariaid-title1}

Release version: Australia  
Updated October 15, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Map the created long-term memory category to the agents that should use it. Categories must be mapped individually to each agent; they are not applied globally by default.

## Before you begin

Role required: sn_aia.admin

## About this task

The mapping of LTM categories is done directly while creating an AI agent at the Define the specialty page.

## Procedure

1. Navigate to AllAI Agent StudioCreate and manageAI agents.
2. Navigate to the Define the specialty page of an AI agent form.  
   Note:  
   You can add map the categories for a new or existing AI agent.
3. In the manage long-term memory section, select categories that you want to map to your AI agent.  
   You will see the list of categories that were created in the AI Agent Memory Categories page. For more information, see [Create long-term memory category](https://www.servicenow.com/docs/LORHAI6OTcsuYxobo6zx0Q "Create a category that defines the type of user information an AI agent can remember, such as work context or user preferences.").
4. Select Save and continue.

## Result

The selected categories are mapped to your AI agent.

*[\>]: and then