---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Modify an agentic workflow

# Modify an agentic workflow {#ariaid-title1}

Release version: Australia  
Updated June 6, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Modify an agentic workflow in AI Agent Studio to refine its performance, align with business goals, or enable it to perform new tasks.

## Before you begin

Role required: sn_aia.admin

## About this task

You can make tweaks to your agentic workflow based on previous performance, refine it to better align with evolving business goals, or make major changes to enable it to perform entirely new tasks. This includes updating the workflow definition and instructions, adjusting security controls, adding or removing triggers, modifying AI agents to provide more or better capabilities, and changing where and how the agentic workflow is invoked.

The instructions field supports multiple versions within the same agentic workflow, allowing you to test different instructions and evaluate performance without losing previous versions. For more information, see [Version control for AI agents and agentic workflows](https://www.servicenow.com/docs/ZqzvWP9vGquczCziN~Py7w "Version control enables you to track changes made to instructions sent to the LLM for AI agents and agentic workflows.").

## Procedure

1. Navigate to the AllAI Agent StudioAgentic solutions.
2. Select the agentic workflow that you want to modify.
3. In the node view, select the first node of the agentic workflow.  
   The first node contains the main configuration settings for the agentic workflow. The other nodes represent the individual agents that comprise the underlying architecture.
4. [Review or create content in the Expected behavior section](https://www.servicenow.com/docs/ii77hnqVfAzyiV8_fpFJRw "In the guided setup for an agentic workflow, write a clear description defining your agentic workflow and the instructions it should perform to orchestrate AI agents and accomplish complex tasks.").
5. [Add or modify AI agents](https://www.servicenow.com/docs/t90jWS~4qv0MfdDex4Mh4A "Add AI agents to an agentic workflow so they can work together to accomplish complex tasks.") that work together within the agentic workflow.
6. [Define the agentic workflow access rules](https://www.servicenow.com/docs/kgaLaIpme8WWfTULPnDFeQ "Define security controls for an agentic workflow to determine which users can access it and what permissions they have.").
7. **Optional:** [Add a trigger to automatically invoke your agentic workflow](https://www.servicenow.com/docs/MsTbjzR86E48CiPAr~Z1ww "In the guided setup for an agentic workflow, add triggers to run the agentic workflow automatically when certain conditions are met.") if a specified event occurs.
8. [Determine how and where users can engage with your agentic workflow](https://www.servicenow.com/docs/GQgwPggBDPF3Fqw6_cjlrw "In the guided setup for an agentic workflow, configure where users can engage with the agentic workflow.").
9. Select Save or Run test to save your changes.

## Result

Your agentic workflow is modified and ready to use.

## What to do next

You can [test your agentic workflow manually](https://www.servicenow.com/docs/SyWGZyDlSJheAEuP2QA5ig "Manually test an AI agent or agentic workflow to verify it functions as defined and achieves the desired objectives.") or [evaluate the agentic workflow using automated tests](https://www.servicenow.com/docs/6oEGeJ1f7OzAZUFqL17X9g "Evaluate your agentic AI asset's performance against defined scenarios to identify issues and opportunities for improvement.").

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