--- sourceDocument: Australia Enable AI sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences Release : - australia ft:locale : - en-US ft:publication_title : - Australia Enable AI ft:clusterId : - platai bundleId : - platai workflow : - Platform --- # Assist Consumption # AI Admin Center Assist Consumption page {#ariaid-title1} Release version: Australia Updated October 2, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of AI Admin Center Assist Consumption page The Assist Consumption page in the AI Admin Center provides ServiceNow customers with a comprehensive tool to monitor and analyze AI assist consumption trends across their organization. Accessible via the side navigation bar, this page helps track total assist usage and identify patterns by AI assets, departments, and users over a fixed period of the last three months. Show full answer Show less ## Key Features * **Total Assist Consumption:** A bar chart summarizes assist consumption by asset type, enabling customers to assess overall usage and compare spend across different AI assets. * **Assists by Asset Type:** A trend chart displays assist consumption over time, segmented by asset types such as Skills, Agents, Agentic Workflows, and Others. Users can adjust chart granularity between daily or weekly views and toggle asset types on or off. * **Top Assets by Assist Usage:** A table ranks AI assets by assist consumption in descending order, showing asset names, types (with color-coded badges), total executions, and assists used. Agentic workflows can be expanded to view individual tools within them. * **Users by Assist Consumption Band:** A chart categorizes users based on monthly assist consumption bands (fewer than 10, 10 to 100, 100 to 1,000, or more than 1,000 assists), helping identify high-consumption users and track usage shifts over time. * **Top 10 Departments by Assist Consumption:** A detailed table lists departments with the highest assist consumption, showing total assists, average assists per day, and daily assist counts for each day in the last three months, with a total summary row. ## Key Outcomes By using the Assist Consumption page, ServiceNow customers can effectively monitor AI assist usage trends, identify which AI assets and departments are driving consumption, and detect high-usage users. This insight supports informed decision-making around resource allocation, cost management, and optimization of AI asset deployment within their organization. Use the Assist Consumption page in AI Admin Center to monitor assist consumption trends and identify which AI assets are consuming the most assists across your organization. ## Assist Consumption page {#now-assist-center-assist-consumption__section_ac_overview} The Assist Consumption page is accessible from the side navigation bar in AI Admin Center. Use the page to track total assist consumption and identify usage patterns across AI assets, departments, and users. The Overview tab displays a Last 3 months label at the top of the page. This label indicates the fixed period for all data on the tab. This includes the trend chart, the top assets table, the top departments table, and the consumption band chart. Figure 1. Overview tab of the Assist Consumption page The Overview tab of the Assist Consumption page contains the following components: Total Assist Consumption : This area of the page displays a bar chart with a legend summarizing assist consumption for the Last 3 months period, broken down by asset type. Use this area to assess overall consumption and compare spend across asset types. Assists by asset type : This area of the page displays a trend chart showing assist consumption over time for the Last 3 months period. Each filled area in the chart represents an asset type: Skills, Agents, Agentic Workflows, or Others. The Others series represents assists not attributed to the other asset types. Select Day or Week to set the granularity of the chart, and select a series in the legend to show or hide it. Top assets by assist usage : This area of the page displays a table ranking AI assets by assist consumption in descending order for the Last 3 months period. Asset name : The name of the skill, agent, or agentic workflow. Type : The asset type, displayed as a color-coded badge. Total executions : The total number of executions for the asset in the Last 3 months period. Assists used : The total number of assists consumed by the asset in the Last 3 months period. For agentic workflow rows, select the expand icon next to the asset name to view the list of individual tools within the workflow. Users by Assist Consumption Band : This area of the page displays a chart showing the distribution of users across consumption bands for the Last 3 months period. A consumption band represents a range of assists consumed by a user per month: fewer than 10, 10 to 100, 100 to 1,000, or more than 1,000. Use this chart to identify the concentration of high-consumption users and track how usage patterns shift over time. Top 10 departments by assist consumption : This area of the page displays a table listing the departments with the highest assist consumption for the Last 3 months period. Assists consumed are broken down by day in the table. Department : The name of the department. Assists : The total number of assists consumed by the department for the Last 3 months period. Avg / day : The average number of assists consumed per day by the department for the Last 3 months period. A column for each day in the Last 3 months period shows the number of assists the department consumed on that day. A Total row summarizes the values for all listed departments.