---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Confirm installation of AI Admin Center

# Confirm installation of AI Admin Center {#ariaid-title1}

Release version: Australia  
Updated October 1, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Confirm the installation of the AI Admin Center application.
Important:  
Lux is the new user experience for AI Admin Center. For more information on the Lux experience, see [AI Admin Center user experience (Lux UI)](https://www.servicenow.com/docs/lHQ~QQAqCp2om57kHgokVA#ai-admin-center-lux-user-experience "Use the AI Admin Center experience to set up, monitor, and manage your AI solutions.").

The Next Experience
AI Admin Center workspace is being prepared for future deprecation and will no longer be supported. For more information on the Next Experience UI, see [AI Admin Center workspace (Next Experience UI)](https://www.servicenow.com/docs/d7aSXEU_I2o5wKQYcOqhqA#now-assist-center-workspace "Use the AI Admin Center workspace to set up, monitor, and manage your AI solutions.").

In AI Admin Center version 6.1, the Next Experience and Lux user interfaces are both available.

## Before you begin

Review the [AI Admin Center](https://store.servicenow.com/store/app/6c298ff8c3b932546a2eb043e40131ba) application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

Role required: admin

## About this task

AI Admin Center installs and runs automatically as part of the standard ServiceNow Otto for Platform setup. No manual steps are required. After ServiceNow Otto panel for Platform is installed and configured, AI Admin Center will be present on your instance.

Follow these steps to confirm the installation of the AI Admin Center plugin.

## Procedure

1. Confirm the AI Admin Center plugin is installed by navigating to AllSystem DefinitionPlugins and selecting the Installed tab.
2. **Optional:** If the AI Admin Center plugin is not installed, perform the following steps to manually install it.
   1. Navigate to AllSystem DefinitionPlugins.
   2. In the search box, type <kbd class="ph userinput">AI Admin Center</kbd>.
   3. In the Store applications section under the Available for you tab, select the AI Admin Center card.
   4. Select Install.
   5. Select a version from the list.
   6. Review the installation details and select Continue.
   7. Select an installation schedule option.
   8. Select Install.  
      The AI Admin Center application will install at the selected time.
   {#now-assist-center-install__substeps_xks_51g_1jc}
3. Navigate to AllAI Admin CenterHome or AdminAI Admin Center to confirm the successful installation. {#now-assist-center-install__ai-admin-center-reuse-menu-ph-app-task-navigation-lux}

## Result

The application is installed and available to the appropriate user roles.
**Related tasks**   

* [Enable the ServiceNow Otto panel (Next Experience UI)](https://www.servicenow.com/docs/snca5xeL9Qb3bdf5svsZIA "Enable the ServiceNow Otto panel to have your AI companion perform setup, configuration, and administrative tasks more quickly using natural language prompts.")
* [Enable the ServiceNow Otto panel (Lux UI)](https://www.servicenow.com/docs/uKgsD7iUtAob7OxELcM_Xg "Enable the ServiceNow Otto panel to have your AI assistant perform setup, configuration, and administrative tasks more quickly using natural language prompts.")

*[\>]: and then