---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# View your automation opportunities (Next Experience UI)

# View your automation opportunities (Next Experience UI) {#ariaid-title1}

Release version: Australia  
Updated October 2, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Review the automation opportunities that AI Agent Advisor has identified for your instance.
Important:  
Lux is the new user experience for AI Admin Center. For more information on the Lux experience, see [AI Admin Center user experience (Lux UI)](https://www.servicenow.com/docs/lHQ~QQAqCp2om57kHgokVA#ai-admin-center-lux-user-experience "Use the AI Admin Center experience to set up, monitor, and manage your AI solutions.").

The Next Experience
AI Admin Center workspace is being prepared for future deprecation and will no longer be supported. For more information on the Next Experience UI, see [AI Admin Center workspace (Next Experience UI)](https://www.servicenow.com/docs/d7aSXEU_I2o5wKQYcOqhqA#now-assist-center-workspace "Use the AI Admin Center workspace to set up, monitor, and manage your AI solutions.").

In AI Admin Center version 6.1, the Next Experience and Lux user interfaces are both available.

## Before you begin

Automation discovery must be set up and an analysis run must be completed. For more information, see [Setting up automation opportunity discovery in AI Admin Center](https://www.servicenow.com/docs/2b~hckgQ7hI_ExnXieGTGA "Configure the data sources, filters, and schedule that AI Agent Advisor uses to analyze your instance and identify automation opportunities.").

Role required: sn_na_center.nac_admin

## About this task

After AI Agent Advisor completes an analysis, it produces a prioritized list of automation opportunities based on your instance data. Follow these steps to review the identified opportunities and assess which
ones to act on.  
Note:  
This topic describes the AI Admin Center feature based on the Next Experience UI. If you're using the Lux user experience for AI Admin Center, see the Lux UI version of this topic.

## Procedure

1. Navigate to AllAI Admin CenterAI Admin Center (Legacy). {#now-assist-center-view-automation-opportunities__ai-admin-center-reuse-ph-app-task-navigation}
2. Review the Automation opportunities section of the home page to see the top automation opportunities.  
   Each card displays the estimated time and cost savings.  
   Figure 1. Automation opportunities
3. Do one of the following:
   1. Select Review opportunity in a card to view its details.  
      The Resolution Steps tab opens showing the opportunity details.

      AI Agent Advisor generates the resolution steps using the data from existing records on your instance.  
      Figure 2. Opportunity details example
   2. Select View all to view the complete list of automation opportunities.  
      The Automation opportunities tab opens showing a searchable list of all automation opportunities.

      Use the search field or the filter and sort controls to adjust the list.  
      Figure 3. Automation opportunities list  
      The status of the opportunity displays in the Status column.{#now-assist-center-view-automation-opportunities__table_l3q_ky1_bkc__entry__2}

      | Status | Description |
      |-|-|
      | Requires installation | The instance requires installation of a plugin to get a base-system AI agent for this opportunity. No other prebuilt AI agents are available. |
      | Ready to build | All resolution steps for the opportunity are matched to AI tools. |
      | Ready to activate | There is a prebuilt AI agent available to activate for the opportunity. |
      | Active | There is an activated AI agent for the opportunity. |
      | (Empty) | The status is empty for an opportunity that has at least one step requiring an AI tool. |
      [Table 1. Automation opportunity statuses]

      {#now-assist-center-view-automation-opportunities__table_l3q_ky1_bkc}
   3. **Optional:** Select a combination of sort, filter, and display options to refine the list.  
      * Select a status filter option.
      * Type in the search box and select the Submit search icon (![Submit search icon.]()) to filter by search criteria.
      * Select the filter button (![Filter icon.]()), choose one or more filters, and select Apply.
      * Select an option from a sort menu.
      * Select the List layout (![List layout icon.]()) to display the opportunities in a list or Grid layout (![Grid layout icon.]()) to show them as stacked cards.
      {#now-assist-center-view-automation-opportunities__ul_exq_ktm_mjc}
   {#now-assist-center-view-automation-opportunities__substeps_ixx_smr_v3c}

## What to do next

Implement an automation opportunity. For more information, see [Implement an automation opportunity from AI Admin Center (Next Experience UI)](https://www.servicenow.com/docs/bSduQyT0BMzIPdyjC9m0ng "Deploy a matched AI agent or a new agent to automate a resolution for an identified automation opportunity.").

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