---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Article optimization

# Article optimization {#ariaid-title1}

Release version: Australia  
Updated December 23, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Article optimization skill in ServiceNow AI Platform provides recommendations for improving the quality and health of knowledge articles, providing actionable feedback to authors and managers. The recommendations for knowledge articles is set to available after
you activate the Article Optimization skills in AI Admin Hub.

Article optimization is a Platform skill that is enabled by the admin from the Knowledge feature card. The skill allows agents and authors to review and use article optimization recommendations to improve the quality and health of
their knowledge articles.

For more information, see [Review and optimize articles using Article Optimization](https://www.servicenow.com/docs/access?context=kc-review-and-optimize-articles&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).