---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# MID Server AI agents

# MID Server AI agents {#ariaid-title1}

Release version: Australia  
Updated August 4, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The following AI agents are available for MID Server.
* **[MID common AI agent](https://www.servicenow.com/docs/FnlUJTwpiIuRe~ZYB3XKeQ)**   
  This AI agent helps users and support personnel to identify, analyze, and resolve MID Server issues.
* **[MID keystore AI agent](https://www.servicenow.com/docs/ZvTkelKkH2pV9wCehV4E6A)**   
  This AI agent helps IT administrators diagnose and resolve MID Server keystore problems and manage MID Server health.
* **[MID network AI agent](https://www.servicenow.com/docs/xPDJ1rb2xyoKTTev9avcMA)**   
  This AI agent helps administrators and support personnel diagnose and resolve MID Server connectivity issues in a ServiceNow instance.
* **[MID upgrade AI agent](https://www.servicenow.com/docs/gs_9428fxo_Iq0b3p~I_dA)**   
  This AI agent helps admins diagnose and resolve 'Upgrade Failed' issues on MID Servers by automating the identification, script deployment, error collection, and resolution workflow.