---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/intelligent-experiences

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Predictions

# Predictions in Information Extraction skill {#ariaid-title1}

Release version: Australia  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
A prediction is the value that the Information Extraction skill infers for each field, table, or question in a use case. Predictions drive automation decisions and can be applied automatically or reviewed by a person, depending
on the use case configuration.

## How predictions are generated {#predictions__section_cxf_jk1_ckc}

A prediction is the value that the Information Extraction skill infers for a field, table, or question in a specific use case. When you submit a document for processing, the skill processes its content and generates a prediction
for each field, table cell, and question set in that use case.

A prediction shows what the skill identifies as the correct value based on the content in the document. Whether a prediction is applied without review or reviewed by a person depends on the automation setting for the use case. To
understand how automation settings control whether predictions are applied automatically or sent for review, see [Automation modes](https://www.servicenow.com/docs/i6KzhgYWrc57LJ_LjceWaw "Automation modes in the Information Extraction skill determine whether predictions are accepted automatically or routed to a human agent for review before a document task completes.").

## Prediction sources {#predictions__section_dxf_jk1_ckc}

{#predictions__table_exf_jk1_ckc__entry__2}

| Use case element | Prediction |
|-|-|
| Field | A single value recognized in the document, such as an invoice number or a date. |
| Table | Row-level values extracted from a tabular structure in the document, such as line items. |
| Question | An answer generated from the document content in response to a configured question. |
[Table 1. Prediction sources by use case element]

{#predictions__table_exf_jk1_ckc}
**Related concepts**   

* [Use cases in Information Extraction](https://www.servicenow.com/docs/y~Jz2L23f5ttfxiuSfS~7Q "Use cases in the Information Extraction skill define what documents to process and what information to extract, so generative AI can accurately retrieve structured data from unstructured documents.")